Maintenance Technician - Pine Valley Commons

Elmington Property Management•Fairburn, GA

About The Position

The Maintenance Technician is responsible for helping maintain Pine Valley Commons by responding to service requests and completing repairs promptly. The role requires a strong background in plumbing, general carpentry, and appliance repairs, along with a commitment to resident service and property upkeep. The technician maintains parking lots, buildings, and common areas; cleans vacated apartments; assists the Groundskeeper; and addresses landscaping and snow or ice removal issues. The position also involves using company software and devices, meeting assigned deadlines, and responding to issues outside the normal work schedule when required. Bedrock Property Management emphasizes genuine care, high standards, selfless service, collaboration, ownership, continual growth, and clear, kind communication. The technician is expected to provide exemplary service to residents, maintain the physical condition of the property, follow company policies and procedures, and perform other duties as assigned. Travel may be required up to 10% of the time.

Requirements

Hold at least one of the following certifications: EPA Section 608 Certification (HVAC) or an HVAC certification such as HVAC Excellence or equivalent. A selected candidate who is not currently certified must obtain the required certification within 60 days of employment.
Exceptional verbal and written communication skills.
Strong organizational skills to manage multiple priorities, tasks, and deadlines.
Commitment to excellent customer service and high standards of work.
Ability to use computers and other technological devices to access email and company software.
Ability to meet assigned deadlines.
Ability to respond to issues outside the normal work schedule when required.

Nice To Haves

OSHA 10 or OSHA 30 Certification.
CPO (Certified Pool Operator) certification.
Plumbing or electrical licenses or certifications, as applicable to state requirements.

Responsibilities

Provide exemplary customer service to residents, proactively resolving issues and creating a warm, welcoming environment.
Maintain the property's physical condition, including parking lots, buildings, and common areas.
Respond to service requests and work orders promptly and professionally, and complete repairs in a timely manner.
Perform maintenance and repairs, with a strong background in plumbing, general carpentry, and appliance repairs.
Use hand and power tools to support property upkeep.
Clean vacated apartments.
Assist the Groundskeeper with service requests as needed.
Address landscaping and snow or ice removal issues.
Pick up debris and remove other objects from the property.
Respond to issues outside the normal work schedule when required.
Communicate effectively with residents, coworkers, team members, and leadership, including in difficult situations.
Use computers and other devices to access email and company software.
Meet assigned task deadlines and follow company policies and procedures.
Perform other duties as assigned.
Travel up to 10% of the time.