Maintenance Technician

Eagle Rock Properties•City of Rochester, NY
•$18 - $24

About The Position

Eagle Rock Properties is a full-service real estate firm headquartered in New York, with more than 275 professionals and a focus on rental apartment communities across the Northeast and Mid-Atlantic. The Maintenance Technician works under the direction of the Property Manager or Maintenance Manager and is responsible for the appearance and working order of individual apartments, the exterior, and common areas. The role combines maintenance, electrical, HVAC, and mechanical systems experience with resident service and leadership. The technician addresses apartment service requests, repairs property systems and appliances, coordinates apartment make-ready and turnover work, carries out preventative maintenance, and helps maintain safe, clean, efficient properties. The position includes weekend work and participation in an emergency on-call rotation.

Requirements

  • 3–5+ years of experience in the trades, facilities, and/or residential building maintenance.
  • Knowledge of risk management, OSHA, and MSDS.
  • Proficiency in HVAC, plumbing, electrical trades, and appliance repair.
  • Basic carpentry, drywall, and painting skills.
  • A safety mindset and attention to detail.
  • Excellent written and verbal communication skills.
  • Professional appearance.
  • Availability for property emergencies, including an on-call rotation.
  • Ability to exert 25 to 50 pounds of force frequently and/or 10 to 20 pounds constantly; climb stairs; use ladders; and work in varying weather conditions.
  • Availability to work a flexible schedule, including weekends.
  • Valid driver's license and/or access to reliable transportation.
  • High school diploma or equivalent.
  • EPA Certification (Type I & II or Universal) is recommended.

Nice To Haves

  • Strong leadership aptitude and experience.
  • Trade school and/or military training or an industry designation (CAMT or CAMT II).
  • EPA Certification (Type I & II or Universal).

Responsibilities

  • Follow up promptly with residents and complete apartment service tickets thoroughly.
  • Resolve maintenance issues involving HVAC, electrical, plumbing, and appliance repair.
  • Manage apartment make-ready and turnover work so units are ready to lease and new residents can move in on time.
  • Execute preventative maintenance programs to preserve building value.
  • Maintain building appearance and community safety through general upkeep, cleanliness, snow removal, and grounds maintenance.
  • Sustain efficient operation of property components.
  • Follow applicable building, county, and safety codes and standards, and support an accident-free operation.
  • Work weekends and participate in the emergency on-call rotation.
  • Respond to after-hours emergencies at the property as part of the rotating on-call responsibility.
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