Maintenance Technician III - Lighthouse

Thrive Communities•Seattle, WA

5d•Onsite

About The Position

Thrive Communities is hiring a Maintenance Technician III for Lighthouse Apartments. This full-time, in-person role supports property operations by completing maintenance, unit-turn, and repair work; coordinating with leasing staff and managers; maintaining equipment and grounds; and delivering excellent service to residents. The schedule is Tuesday through Saturday, 8:00 a.m. to 5:00 p.m., with after-hours work and emergency on-call availability required as needed. The position works both indoors and outdoors, primarily indoors, and requires being physically present at the supported properties. The technician may need to walk the property and units, climb stairs, and navigate uneven surfaces or construction zones. Physical duties include standing, walking, crawling, bending, stooping, or sitting as needed, along with lifting, moving, pushing, or pulling up to 150 pounds occasionally and 25–75 pounds frequently.

Requirements

At least 3 years of prior experience in a maintenance role.
Proficient in unit turns and appliance repair.
Basic computer skills, including the ability to enter data and notes in English into software programs.
Able to supply own tools.
Able to respond to after-hours emergencies as needed.
Able to operate a vehicle on the premises and have a valid driver's license and automobile insurance coverage.
Able to read, write, speak, and comprehend English using correct grammar and punctuation.
Able to work in a fast-paced, customer-service-oriented environment and handle pressure and competing deadlines.
Strong communication, time management, organizational, prioritization, and problem-solving skills.
Able to work independently and as part of a team, take direction and feedback, and communicate professionally with residents, vendors, coworkers, supervisors, and others.
Able to remain calm and courteous, de-escalate conflict, and interact respectfully with people from diverse cultural and socioeconomic backgrounds.
Able to be physically present onsite during normal business hours and perform the physical demands described in the posting.

Nice To Haves

At least 2 years of experience in multifamily property management.
Certified Apartment Maintenance Technician (CAMT) certification.
Certified Pool Operator (CPO) certification.

Responsibilities

Perform maintenance tasks such as unit turns and work orders.
Partner with leasing staff and managers to ensure seamless communication and organization.
Schedule and perform routine preventative maintenance on appropriate equipment and tools as directed by the Maintenance Supervisor and Community Manager.
Participate in safety meetings and comply with OSHA and SDS safety requirements.
Diagnose and perform minor or routine maintenance and repairs within homes and throughout the property.
Maintain the grounds and professional appearance of the property.
Inspect and help coordinate needed make-ready repairs and services.
Participate in emergency on-call coverage.
Strive to exceed residents’ expectations for excellent customer service.
Perform additional duties assigned by the Direct Manager, Maintenance Supervisor, Community Manager, or Regional team member.

Benefits

34 paid days off per year, including PTO, paid holidays, a paid personal day, a paid day of service, and a paid birthday.
Employer-matched 401(k) retirement plan.
Renewal commission eligibility.
$0-premium medical, dental, and vision insurance effective the first day of the month following the start date.
Fully covered long-term disability insurance.
Fully covered life insurance, with supplemental life insurance options.
24/7 Everyday Assistance Program (EAP).
Voluntary critical illness, accident, hospital indemnity, and short-term disability insurance.
Pet insurance discounts.
Parking and transit commuter benefits.
Annual professional development reimbursement.
Training opportunities and career progression and growth plans.
Company-wide parties and events.