Maintenance Technician III - The Matisse

Simpson Housing LLLP•Portland, OR
•Onsite

About The Position

The Maintenance Technician III is a key member of the property maintenance team at The Matisse, a luxury 293-unit mid-rise apartment community in Portland, Oregon. The role maintains and preserves the community, helps provide residents with a quality living experience, and supports the property’s appearance and readiness for leasing. The technician troubleshoots and repairs building systems and apartment components, assists residents with maintenance issues, supports unit make-ready work, and orders approved supplies and equipment. The position may require on-call duty.

Requirements

  • At least 2 years of related multifamily or hotel maintenance experience.
  • Strong knowledge and experience with HVAC systems, electrical systems, plumbing, appliance repair, and general carpentry.
  • HVAC/EPA certification.
  • Fair Housing training.
  • Strong customer service skills.
  • Must be available for on-call duty at times.

Nice To Haves

  • CPO certification; may be obtained after hire.
  • CAMT (Apartment Maintenance) certification; may be obtained after hire.
  • Experience with Microsoft Office Suite, including Word and Outlook.
  • Familiarity with make-ready scheduling, Payables Nexus for ordering supplies, and Yardi for service requests; training may be obtained after hire.

Responsibilities

  • Maintain and preserve the luxury apartment community to ensure a quality living experience for residents.
  • Troubleshoot and resolve technical issues involving HVAC, plumbing, electrical, sewer and water, swimming pool, and security systems.
  • Build rapport with residents and resolve general maintenance issues involving appliances, flooring, cabinets, locks, drywall, and similar items in a timely manner.
  • Assist the Service Supervisor with preparing make-ready schedules and inspect and punch make-ready units to ensure they are in top condition and ready to lease.
  • Place orders with approved vendors for necessary supplies and equipment.
  • Help the service team maintain strong curb appeal at the property.

Benefits

  • Substantial rent discount: 20% standard, 35% for on-call team members, and 40% for on-call team members after 3 years of service, subject to restrictions.
  • Shoe stipend reimbursed up to $125 twice per year.
  • Uniforms provided, with new uniforms ordered twice per year.
  • $100 bonus for each week of scheduled on-call duty, if applicable.
  • Quarterly service bonus of up to 6% of salary based on performance.
  • Generous paid time off; full-time employees start at 15 days per year.
  • 9 paid holidays, 2 floating holidays, and 2 designated wellness days.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Flexible spending accounts.
  • Life and AD&D insurance.
  • Disability insurance.
  • 401(k) plan with a 100% employer match on contributions up to $3,500 per year.
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