Maintenance Technician III

Heatherwood•West Hempstead, NY

10d•$30 - $33

About The Position

Heatherwood is seeking a Maintenance Technician III to provide service to residents and help maintain its residential and commercial properties. The role works in a fast-paced environment and includes performing maintenance work independently, overseeing daily tasks, and providing technical guidance and peer support. The technician is expected to uphold company and Fair Housing standards and maintain property cleanliness, appearance, safety, and functionality. The position requires advanced hands-on knowledge of HVAC, plumbing, electrical systems, appliances, painting, carpentry, and building systems. Responsibilities also include responding to service requests, performing preventive maintenance and inspections, completing apartment turnovers, and communicating work priorities and progress to management. Overtime, weekend work, emergency on-call rotation, and snow removal may be required based on business needs. Heatherwood offers monthly safety training, ongoing leadership and technical development, support toward applicable credentials, online training resources, and internal growth opportunities.

Requirements

At least 2 years of maintenance experience in multifamily, commercial, hotel, or a similar environment.
Valid driver’s license.
Positive attitude and customer-first approach to service.
Safety-first mindset and adherence to safety policies.
Team-oriented approach and ability to lead by example.
Attention to detail and accountability for work quality and timeliness.
Reliability, dependability, and initiative to solve problems independently.
Ability to work independently while overseeing and supporting others through task completion.
Ability to complete time-sensitive tasks and communicate timelines.
Effective written and verbal communication skills.
Advanced knowledge and hands-on experience with HVAC systems; plumbing troubleshooting and repair, including boilers, water heaters, drain clearing, and fixture replacement; electrical troubleshooting and repair; appliance troubleshooting and repair; painting; and carpentry.
Advanced understanding of building systems, including fire sprinkler, fire alarm, and central mechanical/HVAC systems where applicable.
Advanced understanding of work order management, preventive maintenance, and apartment make-ready processes.
Advanced proficiency with maintenance software and work order management systems.

Nice To Haves

EPA Universal, CPR, CPO, and standpipe certifications (S95, S12, S13) where applicable.

Responsibilities

Follow company standards, policies, and procedures and comply with Fair Housing standards in resident interactions.
Maintain property cleanliness, appearance, safety, and functionality.
Maintain a professional appearance and wear a clean, presentable uniform.
Respond to service requests in a timely, professional, customer-focused manner.
Work overtime, weekends, and emergency on-call rotation as business needs dictate.
Perform preventive maintenance programs and scheduled inspections independently.
Conduct property walks and equipment audits, identify and address maintenance issues, and escalate them as needed.
Safely operate hand and power tools.
Perform apartment turnover work, including cleaning, painting, and repairs.
Oversee daily maintenance tasks and provide technical guidance to Maintenance Technician II team members.
Mentor and support peers as needed.
Communicate timelines, priorities, and progress consistently to the management team.
Perform physical tasks including lifting up to 50 pounds, climbing, bending, kneeling, and standing for extended periods.
Participate in snow removal as directed by management.