Maintenance Technician II

Hawthorne Residential Partners•Rock Hill, SC

About The Position

Hawthorne Residential Partners is seeking a dependable, motivated, hands-on maintenance professional to help maintain clean, well-kept, welcoming residential communities. The Maintenance Technician II handles work orders independently, assists with preventative maintenance, and supports day-to-day community upkeep. The role requires HVAC certification and working knowledge of routine repairs. The technician diagnoses and completes repairs, prepares vacant apartments for move-in, assists with pool maintenance, and maintains buildings, common areas, grounds, and the maintenance shop. The role also involves resident and team relations, following safety standards, completing special projects, and participating in an after-hours emergency on-call rotation. Technicians generally work Monday through Friday, 8:00 AM to 5:00 PM, with occasional support for resident events as needed.

Requirements

  • High school diploma or GED equivalent.
  • Valid driver's license.
  • EPA/HVAC certification.
  • Working knowledge of routine repairs.
  • Two years of apartment maintenance experience preferred.
  • Reliable, customer-focused, and willing to learn and develop technical skills.

Nice To Haves

  • CPO certification.
  • Two years of apartment maintenance experience.

Responsibilities

  • Diagnose and perform maintenance and repairs in a timely and professional manner.
  • Complete service requests according to Hawthorne standards.
  • Repair and restore vacant apartments to make-ready status for the next move-in.
  • Assist with pool maintenance and cleaning.
  • Complete preventative maintenance according to company policy and guidelines.
  • Perform daily upkeep of buildings and common areas.
  • Help keep grounds neat and free of litter, debris, and pet waste.
  • Maintain the maintenance shop so supply inventory can be assessed quickly.
  • Promote positive professional relations with residents, co-workers, and company staff.
  • Maintain a friendly, courteous, and professional attitude toward prospects, residents, vendors, and employees in keeping with the LIVE IT culture.
  • Participate in the scheduled on-call emergency service rotation.
  • Follow OSHA and company safety guidelines and standards.
  • Complete special projects as needed.
  • Occasionally support resident events as needed.

Benefits

  • Monthly renewal bonus program.
  • Quarterly performance bonuses.
  • Quarterly resident satisfaction bonuses.
  • Career Path Program and Learning and Development support.
  • Education reimbursement program.
  • Free dental insurance.
  • Medical and vision coverage plans.
  • Health and wellness incentives.
  • 401(k) retirement match program.
  • Paid time off, including a birthday day off.
  • Paid sick time off.
  • Pet insurance plans.
  • Paid maternity, paternity, and adoption leave options.
  • Telehealth access to doctors 24/7/365.
  • Company-paid life insurance.
  • Retirement planning.
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