Maintenance Technician II - Future Opportunities

Invitation Homes • Houston, TX

12d • $20 - $35

About The Position

Invitation Homes is seeking Maintenance Technician II candidates for its talent community, with applicants considered for current and future opportunities as positions become available. The role performs high-quality maintenance work in single-family rental homes while delivering outstanding customer service and helping provide residents with a quality living experience. Technicians handle service requests across multiple trades, conduct proactive ProCare visits and property condition assessments, and complete repairs in occupied and vacant homes. The position also involves educating residents about maintenance expectations and home systems, coordinating follow-up visits through a mobile app, and preparing for appointments by reviewing equipment, materials, information, and available time. Technicians are expected to follow safety guidelines and properly care for company-supplied tools, materials, and vehicles.

Requirements

• High school diploma or equivalent.
• 2–5+ years of proven experience in residential repairs and maintenance, other building maintenance, or related work.
• OSHA 10 certification; new hires who are not certified have up to 90 days to complete it.
• Excellent customer service and interpersonal skills, with strong verbal and written communication skills.
• Comfort using mobile devices such as an iPad or iPhone and various mobile applications.
• Understanding of residential construction and mechanical systems, and ability to perform general repairs in areas such as plumbing, electrical, carpentry, sheetrock, exterior structural work, minor HVAC, and appliances. Some training will be provided.
• Current driver’s license, automobile insurance, and any other licenses or certifications required by state law.
• Ability to work on a regular and consistent basis, including occasional weekends and holidays.
• Ability to provide basic hand and power tools.
• Ability to perform frequent climbing, reaching, finger use, stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing.
• Ability to lift and/or move more than 50 pounds and operate standard maintenance equipment as assigned.

Nice To Haves

• EPA Certification: Type I, Type II, and/or EPA Universal.
• HVAC certification.
• CPO certification for pools.
• Multilingual ability.

Responsibilities

• Complete maintenance service requests across multiple trades.
• Provide excellent customer service and promote a quality living experience for residents.
• Perform work respectfully in residents’ homes.
• Complete regular ProCare visits to conduct proactive maintenance and repairs.
• Complete the checklist for each visit in the applicable mobile app.
• Schedule the next ProCare Maintenance Visit with the resident through the maintenance mobile app.
• Educate residents about maintenance topics by showing them Invitation Homes’ resident expectations webpage.
• Educate residents on the functional systems of their rental home.
• Conduct general property condition assessments during property visits and alert property management when items require immediate attention.
• Review and use Technician-specific reports to identify opportunities for improvement.
• Repair vacant properties while they are on the market or during the turn process.
• Properly use and care for company-supplied tools, materials, and vehicles.
• Review the next day’s appointments daily to ensure the appropriate equipment, materials, information, and time are available to complete work in one visit.
• Adhere to Invitation Homes safety guidelines.
• Perform other duties as assigned.

Benefits

• Competitive pay and annual bonus program.
• Paid time off, including vacation accrual, sick time, volunteer time, standard holidays, and floating holidays.
• 401(k) with company matching contributions.
• Health, dental, vision, and life insurance.
• Long-term and short-term disability insurance.
• Casual dress code and a positive work environment.
• Team events and gatherings.
• Employee Resource Groups.
• Career growth paths and learning opportunities, with promotion from within.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED