Maintenance Technician II (1st Shift)

Hilton Grand Vacations • Williamsburg, VA

1d • Onsite

About The Position

Maintenance Technician II maintains guestrooms, public spaces, and back-of-house areas in good repair, helping ensure an attractive, well-maintained property. The role focuses on guest relations and problem resolution, responding to guest requests and working cooperatively with guests, coworkers, and engineering leadership. The position performs a broad range of repairs and scheduled preventive maintenance, maintains equipment and tools, keeps accurate records in English, and assists with special projects and other assigned duties. The facilities department operates seven days per week, and maintenance team members may work varying shifts, weekends, and holidays.

Requirements

• At least 2 years of facilities maintenance experience.
• High school diploma or GED equivalent.
• Effective verbal and written communication skills.
• Ability to communicate with guests in English.
• Ability to follow basic written and verbal directions.
• Valid driver's license.
• Ability to work a flexible schedule, including varied days and shifts, weekends, and holidays.
• Ability to climb stairs and work on ladders up to 40 feet; push or pull up to 100 pounds; lift or carry up to 50 pounds; and grasp, stoop, and reach overhead, with or without reasonable accommodation.
• Team-first attitude.

Nice To Haves

• 3–5 years or more of related experience.

Responsibilities

• Interact with guests to resolve problems and respond to requests to ensure guest satisfaction.
• Maintain guestrooms, public spaces, back-of-house areas, equipment, and tools in good repair.
• Perform basic appliance troubleshooting and repairs, including replacing cosmetic components and remote-control batteries.
• Troubleshoot basic air-conditioning controls and plumbing fixtures, including cleaning drains and unclogging toilets and sinks.
• Perform drywall, painting, staining, wall-vinyl, wallpaper, stucco, texturing, and ceiling repairs.
• Repair tile, grout, caulk, doors, locks, hinges, closet and drapery tracks, and furniture; replace furniture as needed.
• Inspect rooms for pest intrusion and maintain guestroom and public-space equipment.
• Replace filters, light bulbs, ballasts, and faulty plumbing components as part of scheduled preventive maintenance.
• Keep accurate records in English, including logs and inspection sheets.
• Maintain clear communication with engineering leadership and assist other maintenance staff with special projects.
• Pitch in to support coworkers and perform other duties assigned by the leader.

Benefits

• Medical, dental, and vision health care options, with eligibility beginning on Day 1.
• Recognition programs and rewards.
• Travel discounts program.
• Paid vacation and paid sick days.
• Employee assistance program supporting physical and mental wellbeing.
• 401(k) program with company match.
• Tuition reimbursement programs.
• Employee stock purchase program.
• Learning and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED