Maintenance Technician II (1st Shift)

Hilton Grand Vacations•Williamsburg, VA
•$16 - $17•Onsite

About The Position

The Maintenance Technician II maintains guestrooms, public spaces, and back-of-house areas in good repair, helping ensure an attractive, well-maintained property. The role focuses on guest relations and resolving maintenance issues while supporting guest and owner satisfaction at Greensprings Vacation Resort in Williamsburg, Virginia. The technician performs routine and scheduled preventive maintenance, troubleshoots and repairs appliances, air-conditioning controls, plumbing fixtures, doors, lighting, furniture, walls, floors, and other property equipment. The role also includes inspecting rooms, maintaining tools and equipment, keeping accurate logs and inspection records in English, communicating with engineering leadership, and assisting other maintenance staff with special projects. Team members may work varying shifts, weekends, and holidays.

Requirements

  • At least 2 years of facilities maintenance experience.
  • High school diploma or GED equivalent.
  • Valid driver's license.
  • Effective verbal and written communication skills, including the ability to communicate with guests in English.
  • Ability to follow basic written and verbal directions.
  • Ability to work a flexible schedule across varying days and shifts, including weekends and holidays.
  • Ability to climb stairs and work on ladders up to 40 feet; push and pull up to 100 pounds; lift and carry up to 50 pounds; grasp, stoop, and reach overhead, with or without reasonable accommodations.
  • Team-first attitude.

Nice To Haves

  • 3–5 years or more of related experience.

Responsibilities

  • Interact with guests to resolve maintenance problems and respond to guest requests.
  • Maintain guestrooms, public spaces, back-of-house areas, and property equipment.
  • Troubleshoot and repair appliances and basic air-conditioning controls; inspect and replace cosmetic appliance components.
  • Troubleshoot plumbing fixtures, clean drains, and unclog toilets and sinks.
  • Perform drywall, painting, staining, wall-vinyl, wallpaper, stucco, texturing, and ceiling repairs.
  • Repair doors, locking mechanisms, hinges, closet and drapery tracks, tile, grout, and caulking.
  • Replace light bulbs, ballasts, remote-control batteries, filters, and faulty plumbing components as part of scheduled preventive maintenance.
  • Repair and replace furniture; stain furniture and repair nicks and gouges.
  • Inspect rooms for pest intrusion.
  • Maintain accurate functioning of equipment and tools.
  • Keep detailed logs and inspection records in English.
  • Communicate clearly with engineering leadership and assist maintenance staff on special projects.
  • Help coworkers with their duties and perform other duties as assigned by the leader.

Benefits

  • Day 1 eligibility for medical, dental, and vision health benefits.
  • Recognition programs and rewards.
  • Travel discounts program.
  • Paid vacation and paid sick days.
  • Employee Assistance Program supporting physical and mental wellbeing.
  • 401(k) program with company match.
  • Tuition reimbursement programs.
  • Employee stock purchase program.
  • Learning and advancement opportunities.
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