Maintenance Technician II
About The Position
At Hawthorne Residential Partners, the Maintenance Technician II handles work orders independently, assists with preventative maintenance, and supports day-to-day upkeep across the community. The role requires HVAC certification and working knowledge of routine repairs. The technician diagnoses and completes repairs, prepares vacant apartments for move-in, assists with pool maintenance, and maintains buildings, common areas, grounds, and the maintenance shop. The position also includes an on-call emergency service rotation and occasional support for resident events. Hawthorne describes this as an opportunity to develop maintenance skills, learn new trades, and grow through its Career Path Program and Learning and Development team. The company emphasizes a friendly, courteous, reliable, customer-focused approach and adherence to OSHA requirements and company standards.
Requirements
- High school diploma or GED equivalent.
- EPA/HVAC certification.
- Valid driver's license.
- Working knowledge of routine maintenance repairs.
Nice To Haves
- Two years of apartment maintenance experience preferred.
- CPO certification is a plus.
- Positive, enthusiastic, passionate, and driven approach to daily work.
- Willingness to receive feedback and grow through experience.
- Customer-focused commitment to excellent service and the LIVE IT culture of kindness, community, and connection.
- Reliable presence for the community and team.
- Curiosity and commitment to growing technical knowledge and skills.
Responsibilities
- Diagnose and perform maintenance and repairs in a timely and professional manner.
- Complete service requests according to Hawthorne standards.
- Repair and restore vacant apartments to move-in-ready status according to company standards.
- Assist with pool maintenance and cleaning.
- Complete preventative maintenance according to company policy.
- Perform daily upkeep of buildings and common areas.
- Help keep grounds neat and free of litter, debris, and pet waste.
- Maintain the maintenance shop’s appearance to facilitate assessment of supply inventory.
- Promote professional relations with residents, co-workers, company staff, prospects, and vendors, and maintain a friendly, courteous, and professional attitude.
- Participate in the scheduled on-call emergency service rotation.
- Follow OSHA and company safety guidelines and standards.
- Complete special projects as needed.
- Occasionally support resident events as needed.
Benefits
- Monthly renewal bonus program.
- Quarterly performance bonuses.
- Quarterly resident satisfaction bonuses.
- Career Path Program and Learning and Development support.
- Education reimbursement program for maintenance skills.
- Free dental insurance.
- Medical and vision coverage plans.
- Health and wellness incentives.
- 401(k) retirement match program.
- Paid time off, including the employee’s birthday.
- Paid sick time off.
- Pet insurance plans.
- Paid maternity, paternity, and adoption leave options.
- Telehealth access to doctors 24/7/365.
- Company-paid life insurance.
- Retirement planning.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
