Maintenance Technician II

Hawthorne Residential Partners • Concord, NC

12d

About The Position

Hawthorne Residential Partners is seeking a dependable, motivated, hands-on maintenance professional to help keep its residential communities clean, well-maintained, and welcoming. The Maintenance Technician II handles work orders independently, assists with preventative maintenance, and supports daily upkeep across the community. The role requires HVAC certification and working knowledge of routine repairs. The technician works with a supportive team and has opportunities to develop skills, learn new trades, and grow a career through Hawthorne’s Career Path Program and Learning and Development team.

Requirements

• High school diploma or GED equivalent.
• Valid driver's license.
• EPA/HVAC certification.
• Two years of apartment maintenance experience preferred.
• Working knowledge of routine repairs.

Nice To Haves

• CPO certification.

Responsibilities

• Diagnose and complete maintenance and repair work in a timely and professional manner.
• Ensure service requests are completed according to Hawthorne standards.
• Repair and restore vacant apartments to make-ready status for the next move-in.
• Assist with pool maintenance and cleaning.
• Complete preventative maintenance according to company policy.
• Maintain buildings and common areas daily.
• Help keep grounds neat and free of litter, debris, and pet waste.
• Maintain the shop’s appearance to support quick assessment of supply inventory.
• Promote positive professional relationships with residents, coworkers, and company staff.
• Display a friendly and courteous attitude toward prospects, residents, vendors, and other employees, consistent with the LIVE IT culture.
• Maintain professionalism.
• Participate in the scheduled on-call emergency service rotation.
• Follow OSHA and company safety guidelines and standards.
• Complete special projects as needed.
• Occasionally support resident events as needed.

Benefits

• Monthly renewal bonus program.
• Quarterly performance bonuses.
• Quarterly resident satisfaction bonuses.
• Career Path Program and Learning and Development support.
• Education reimbursement program.
• Free dental insurance.
• Medical and vision coverage plans.
• Health and wellness incentives.
• 401(k) retirement match program.
• Paid time off, including the employee’s birthday.
• Paid sick time off.
• Pet insurance plans.
• Paid maternity, paternity, and adoption leave options.
• Telehealth access to doctors 24/7/365.
• Company-paid life insurance.
• Retirement planning.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED