About The Position

The Maintenance Technician I is an entry-level position that works under direct supervision and is responsible for machine setup, troubleshooting, repairs, and preventive maintenance. The role may also resolve warranty and non-warranty repairs to damaged products and performs duties under the direction of the Maintenance Manager and Leads. The technician maintains and repairs machinery and mechanical equipment, identifies and diagnoses problems, replaces and adjusts parts, fabricates repair parts, tracks equipment and supply inventories, and documents maintenance activity. The position also includes facility repairs, such as building, lighting, and plumbing repairs. Depending on the position, duties may include customer product service and warranty support, assisting with loading and unloading trucks, and maintaining assigned tools, machinery, and vehicles. This position has no supervisory responsibilities. Work is on-site in Charlotte, North Carolina. The employee must be able to work flexible hours, including overtime as needed, and may need to drive to other facilities and job sites. The work involves standing, walking, handling tools, bending, kneeling, crawling, and lifting up to 50 pounds frequently and up to 75 pounds occasionally. The employee may encounter moving mechanical parts, outdoor weather, fumes or airborne particles, electrical shock risks, heights, vibration, and moderate noise.

Requirements

  • High school diploma or GED, or an equivalent combination of education and experience.
  • 1–2 years of related experience.
  • Valid driver’s license.
  • Knowledge of industry safety practices.
  • Knowledge and ability to use a variety of hand and power tools.
  • Ability to read a limited number of two- and three-syllable words and recognize similarities and differences between words and series of numbers; ability to print and speak simple sentences.
  • Ability to apply common-sense understanding to detailed but uninvolved written or oral instructions and address problems involving a few concrete variables in standardized situations.
  • Ability to work flexible hours, including overtime as needed.
  • Ability to meet the role’s physical demands, including frequently lifting or moving up to 50 pounds and occasionally lifting or moving up to 75 pounds.
  • Required vision abilities include close, distance, color, and peripheral vision, and depth perception.

Responsibilities

  • Complete preventive maintenance on engines, motors, pneumatic tools, conveyor systems, and production machines, following diagrams, manuals, manufacturer instructions, and engineering specifications.
  • Troubleshoot malfunctions by observing equipment in operation, listening for problems, and using measuring and testing instruments.
  • Dismantle devices to remove defective parts, using hoists, cranes, and hand and power tools; inspect parts for condition.
  • Inspect used parts and determine changes in dimensional requirements using rules, calipers, micrometers, and other measuring instruments.
  • Adjust functional parts and control instruments using hand tools, levels, plumb bobs, and straightedges.
  • Inform production workers about routine preventive maintenance techniques and monitor compliance to help control downtime.
  • Fabricate repair parts using machine shop instrumentation and equipment.
  • Maintain inventories of equipment, parts, and supplies; check stock, anticipate needs, place and expedite orders, and verify receipts.
  • Use equipment and supplies appropriately to conserve maintenance resources.
  • Respond to questions and requests by providing mechanical maintenance information.
  • Prepare mechanical maintenance reports by collecting, analyzing, and summarizing information and trends.
  • Maintain technical knowledge through workshops, technical publications, and professional networks.
  • Document and communicate actions, irregularities, and continuing needs to maintain continuity among work teams.
  • Maintain a safe and clean working environment by following procedures, rules, and regulations.
  • Perform building, lighting, and plumbing repairs for the facility as needed.
  • Depending on the position, conduct service and repairs, assist with warranty issues, and file warranty reports with vendors.
  • Depending on the position, provide on-site assistance to troubleshoot and repair products or equipment, investigate customer-reported problems, and recommend corrective action.
  • Depending on the position, maintain accuracy in service work according to work order specifications and help communicate between customers and the company.
  • Back up other maintenance technicians as needed and inform a supervisor about stock shortages or equipment and vehicle malfunctions or damage.
  • Depending on the position, help load delivery trucks and unload incoming trucks; restock supplies; clean and maintain tools and machinery; and keep assigned trucks clean and organized while checking fluids and tire pressure daily.
  • Perform related duties as assigned.
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