Maintenance Technician - Charlotte, NC

RangeWater Real Estate•Charlotte, NC

23h•Onsite

About The Position

The Maintenance Technician performs technical and mechanical work to ensure the interior and exterior of buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role handles resident service requests, routine property upkeep, apartment make-readies, inspections, documentation, and coordination with vendors and contractors. The technician follows company policies, procedures, safety standards, and applicable code requirements while providing responsive and respectful service to residents and coworkers. The position is scheduled for 40 hours in a regular work week. Site operating hours may vary; typical hours are Monday through Friday, 9 a.m. to 6 p.m., Saturday, 10 a.m. to 5 p.m., and Sunday, 1 p.m. to 5 p.m. The technician must be available to work weekends when scheduled and to take calls during evenings, weekends, and holidays. Work frequently involves exposure to outdoor elements and may require routine local and occasional non-local business travel.

Requirements

High school diploma or GED equivalent.
Current valid driver's license.
EPA Type I and II or Universal certification for refrigerant recycling, as well as certifications required by applicable state and local jurisdictions.
Ability to work weekends when scheduled and perform essential job functions unaccompanied.
Ability to work a flexible schedule, including taking calls evenings, weekends, and holidays.
Ability to push, pull, lift, carry, or maneuver up to 50 pounds independently and 150 pounds with assistance.
Ability to frequently stand, walk, reach, climb, stoop, and squat, and intermittently sit and perform keyboard work.
Ability to work with frequent exposure to outdoor elements, including potentially unpleasant or hazardous temperatures, weather, odors, and landscape conditions.
Communication and delivery skills, with the ability to connect with people at all levels.
Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
Ability to work in a stressful environment and work peacefully with coworkers and residents.

Nice To Haves

One to three years of apartment maintenance experience or equivalent.
Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

Complete resident-requested work orders within 24 to 48 hours and perform routine property upkeep by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Prepare vacant apartments for leasing and move-ins by conducting pre-move-out inspections, creating maintenance punch lists, scheduling vendors and contractors as needed, obtaining supplies, completing maintenance tasks, and inspecting completed work.
Support cost-control programs by repairing rather than replacing parts when possible, limiting waste, and using tools and equipment correctly.
Track materials and supplies used, return unused items to their designated locations, and notify the maintenance supervisor when items need to be reordered.
Complete service-request documentation and other paperwork accurately and promptly.
Periodically inspect work performed by contractors, vendors, and service providers to confirm it meets quality standards, scope, and specifications.
Follow safety and risk-management policies, participate in routine safety meetings, complete required OSHA and other safety training, and promptly and accurately report accidents and incidents.
Provide respectful customer service to residents and others, answer questions, respond sensitively to complaints, and complete assigned work orders efficiently and urgently.
Assist with routine and periodic in-person property inspections to identify safety and risk concerns, maintain the property, and communicate physical needs to management.
Perform other duties as assigned.