Maintenance Technician I at Enclave on Golden Triangle Apartments

Cottonwood Residential•Keller, TX

About The Position

The Maintenance Technician I is an entry-level maintenance professional who supports day-to-day repairs and upkeep at the community. The role performs basic maintenance in occupied and vacant apartment homes and helps maintain the cleanliness and functionality of the property. Working under the direction of the Maintenance Supervisor, this position is suited to someone seeking to grow a career in property maintenance. Success requires a strong work ethic, attention to detail, and a commitment to timely, high-quality resident service. The technician completes basic repairs and routine maintenance, assists with make-ready work and property upkeep, and responds to resident maintenance requests. The role also involves communicating with residents, vendors, and coworkers; following applicable safety procedures and regulations; and participating in an on-call rotation for after-hours emergencies with the Maintenance Supervisor's support.

Requirements

High school diploma or equivalent.
Valid driver’s license and reliable transportation.
0–1+ years of experience in residential maintenance or a related field.
Basic knowledge of maintenance and repair tasks, including plumbing, electrical, appliances, and carpentry.
Willingness to learn and develop technical skills across multiple trades.
Strong problem-solving skills and attention to detail.
Professional attitude and a customer service mindset.
Ability to read, write, and speak English to communicate with residents and vendors, process company paperwork, and interpret safety and operating manuals and procedures.
Ability to communicate effectively with residents, vendors, and team members.
Ability to provide basic tools needed for residential maintenance work, including HVAC gauges if EPA certified.
Availability to work standard community hours, including evenings and weekends.
Availability to participate in an on-call rotation and provide after-hours emergency services with the support of the Maintenance Supervisor.
Ability to meet the role’s physical requirements, including standing; climbing stairs and ladders; walking and balancing; sitting, stooping, kneeling, crouching, or crawling; pushing or pulling; frequent grasping, reaching, and finger dexterity; and lifting or moving loads up to 75 lbs. regularly. Loads over 50 lbs. should be handled with assistance. Occasionally lifting more than 75 lbs. and rarely more than 150 lbs. may be required.
Ability to maintain vision for small detail, beyond arm’s reach, peripheral vision, depth perception, and focus adjustment, and to talk and hear to communicate with residents and associates.

Nice To Haves

EPA certification or HVAC troubleshooting experience.
CPO certification or pool maintenance experience.

Responsibilities

Complete maintenance requests in occupied and vacant apartment homes, including basic plumbing, electrical, carpentry, and general repairs.
Diagnose and troubleshoot maintenance issues and escalate complex repairs to the Maintenance Supervisor.
Perform routine maintenance on appliances, fixtures, and building systems.
Assist with HVAC systems, plumbing, and electrical components at an entry level.
Support make-ready processes to prepare apartment homes for new residents.
Walk the community regularly to maintain cleanliness and remove debris from grounds and common areas.
Maintain clean and safe interior spaces, including hallways, amenities, and office areas.
Use tools such as blowers or sweepers to clear sidewalks, parking areas, and walkways.
Distribute resident communications, such as notices and newsletters, as needed.
Assist with general property upkeep and other maintenance tasks as assigned.
Interact professionally and courteously with residents, vendors, and team members.
Respond to maintenance requests in a timely manner to support a positive resident experience.
Communicate work progress and support needs to the Maintenance Supervisor.
Contribute to a team-oriented environment focused on resident satisfaction and operational excellence.
Follow company safety policies and procedures, including OSHA, Fair Housing, ADA, and other applicable regulations.
Use appropriate safety equipment and follow safety labels, operating manuals, and company guidelines.
Maintain awareness of utility shut-offs, safety systems, and emergency procedures.
Keep work areas clean, organized, and safe.
Participate in an on-call rotation and provide after-hours emergency services with support from the Maintenance Supervisor.