Maintenance Technician I at Timber Hollow Apartments

Cottonwood Residential•Fairfield, OH

2d•Onsite

About The Position

The Maintenance Technician I is an entry-level maintenance professional who supports the day-to-day repair and upkeep of the community. The role performs basic maintenance tasks in occupied and vacant apartment homes and helps maintain the property’s cleanliness and functionality. Working under the direction of the Maintenance Supervisor, the technician responds to resident maintenance requests, assists with make-ready work, supports property upkeep, and follows company safety procedures. The role includes standard community hours, evenings and weekends as needed, and participation in an on-call rotation for after-hours emergencies, with support from the Maintenance Supervisor.

Requirements

High school diploma or equivalent.
Valid driver’s license and reliable transportation.
0–1+ years of experience in residential maintenance or a related field.
Basic knowledge of maintenance and repair tasks, including plumbing, electrical, appliances, and carpentry.
Willingness to learn and develop technical skills across multiple trades.
Strong problem-solving skills and attention to detail.
Professional attitude and a customer-service mindset.
Ability to read, write, and speak English to communicate with residents and vendors, process company paperwork, and interpret safety and operating manuals and procedures.
Ability to communicate effectively with residents, vendors, and team members.
Ability to provide basic tools needed for residential maintenance work, including HVAC gauges if EPA certified.
Availability to work standard community hours, including evenings and weekends.
Ability to meet the stated physical demands, including regularly lifting or moving up to 75 pounds; occasional lifting over 75 pounds and rare lifting over 150 pounds may be required. Weights over 50 pounds should be handled with assistance from one or more people.

Nice To Haves

EPA certification or HVAC troubleshooting experience.
CPO certification or pool maintenance experience.

Responsibilities

Complete maintenance requests in occupied and vacant apartment homes, including basic plumbing, electrical, carpentry, and general repairs.
Diagnose and troubleshoot maintenance issues and escalate more complex repairs to the Maintenance Supervisor.
Perform routine maintenance on appliances, fixtures, and building systems.
Assist with HVAC systems, plumbing, and electrical components at an entry level.
Support make-ready processes to prepare apartment homes for new residents.
Walk the community regularly, maintaining cleanliness and removing debris from grounds and common areas.
Maintain hallways, amenities, and office areas to provide a clean and safe environment.
Use tools such as blowers or sweepers to clear sidewalks, parking areas, and walkways.
Distribute resident communications, such as notices and newsletters, as needed.
Assist with general property upkeep and other assigned maintenance tasks.
Interact professionally and courteously with residents, vendors, and team members.
Respond to maintenance requests in a timely manner and support a positive resident experience.
Communicate work progress and support needs to the Maintenance Supervisor.
Follow company safety policies and procedures, including applicable OSHA, Fair Housing, and ADA requirements.
Use appropriate safety equipment and follow safety labels, operating manuals, and company guidelines.
Maintain awareness of utility shut-offs, safety systems, and emergency procedures.
Keep work areas clean, organized, and safe.
Participate in an on-call rotation and provide after-hours emergency services with support from the Maintenance Supervisor.