Maintenance Technician I at Lake St. James Apartments

Cottonwood Residential•Conyers, GA

About The Position

The Maintenance Technician I is an entry-level maintenance professional who supports day-to-day repair and upkeep of the community. The role performs basic maintenance tasks in occupied and vacant apartment homes and helps ensure the property remains clean and functional. Working under the direction of the Maintenance Supervisor, this position is suited to someone seeking to develop a career in property maintenance. Success requires a strong work ethic, attention to detail, and a commitment to timely, high-quality service for residents. The technician completes routine maintenance and repairs, helps prepare apartment homes for new residents, maintains the grounds and common areas, and collaborates with residents, vendors, and team members. The position follows company safety policies and applicable regulations, uses appropriate safety equipment, and participates in an on-call rotation to provide after-hours emergency service with support from the Maintenance Supervisor.

Requirements

High school diploma or equivalent.
Valid driver’s license and reliable transportation.
0–1+ years of experience in residential maintenance or a related field.
Basic knowledge of maintenance and repair tasks, including plumbing, electrical, appliances, and carpentry.
Willingness to learn and develop technical skills across multiple trades.
Strong problem-solving skills and attention to detail.
Professional attitude and customer service mindset.
Ability to read, write, and speak English to communicate with residents and vendors, process company paperwork, and interpret safety and operating manuals and procedures.
Ability to communicate effectively with residents, vendors, and team members.
Ability to provide basic tools needed for residential maintenance work, including HVAC gauges if EPA certified.
Availability to work standard community hours, including evenings and weekends.
Availability to participate in an on-call rotation and provide after-hours emergency services with Maintenance Supervisor support.
Ability to stand regularly; climb stairs, walk, and balance frequently; and sit, stoop, kneel, crouch, or crawl frequently.
Ability to push or pull equipment and appliances, climb ladders, and reach above the shoulders.
Frequent grasping, gripping, turning, and finger dexterity to operate tools, equipment, or a phone.
Ability to lift or move up to 75 pounds regularly; occasionally over 75 pounds and rarely over 150 pounds. Items over 50 pounds should be handled with assistance from one or more people.
Frequent ability to taste or smell.
Constant vision for small detail, beyond-arm’s-reach tasks, peripheral vision, depth perception, and focus adjustment.
Constant ability to talk and hear to communicate with residents and associates.

Nice To Haves

EPA certification or HVAC troubleshooting experience.
CPO certification or pool maintenance experience.

Responsibilities

Complete maintenance requests in occupied and vacant apartment homes, including basic plumbing, electrical, carpentry, and general repairs.
Diagnose and troubleshoot maintenance issues and escalate complex repairs to the Maintenance Supervisor.
Perform routine maintenance on appliances, fixtures, and building systems.
Assist with HVAC systems, plumbing, and electrical components at an entry level.
Support make-ready processes to prepare apartments for new residents.
Walk the community regularly to remove debris and maintain cleanliness of grounds and common areas.
Maintain hallways, amenities, and office areas in a clean and safe condition.
Use blowers, sweepers, and other tools to clear sidewalks, parking areas, and walkways.
Distribute resident communications such as notices and newsletters as needed.
Assist with general property upkeep and other assigned maintenance tasks.
Interact professionally and courteously with residents, vendors, and team members.
Respond to maintenance requests promptly and support a positive resident experience.
Communicate work progress and support needs to the Maintenance Supervisor.
Follow company safety policies and procedures, including OSHA, Fair Housing, ADA, and other applicable regulations.
Use appropriate safety equipment and follow safety labels, operating manuals, and company guidelines.
Maintain awareness of utility shut-offs, safety systems, and emergency procedures.
Keep work areas clean, organized, and safe.
Participate in an on-call rotation and provide after-hours emergency services with support from the Maintenance Supervisor.