About The Position

The Maintenance Technician I is an entry-level maintenance professional who supports the day-to-day repair and upkeep of the community. The role performs basic maintenance in occupied and vacant apartment homes and helps maintain the property's cleanliness and functionality. Working under the direction of the Maintenance Supervisor, the position is suited to someone looking to develop a career in property maintenance. Success requires a strong work ethic, attention to detail, and a commitment to timely, high-quality resident service. The technician completes basic repairs and routine maintenance, troubleshoots issues, supports apartment make-ready work, and assists with HVAC, plumbing, electrical, and other property systems. The role also contributes to community upkeep, resident communications, customer service, teamwork, and compliance with company safety policies and applicable regulations. Standard community hours include evenings and weekends, and the technician participates in an on-call rotation for after-hours emergencies with support from the Maintenance Supervisor.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license and reliable transportation.
  • 0–1+ years of experience in residential maintenance or a related field.
  • Basic knowledge of maintenance and repair tasks, including plumbing, electrical work, appliances, and carpentry.
  • Willingness to learn and develop technical skills across multiple trades.
  • Strong problem-solving skills and attention to detail.
  • Professional attitude and a customer service mindset.
  • Ability to read, write, and speak English to communicate with residents and vendors, process company paperwork, and interpret safety and operating manuals and procedures.
  • Ability to communicate effectively with residents, vendors, and team members.
  • Ability to provide basic tools needed for residential maintenance work, including HVAC gauges if EPA certified.
  • Availability to work standard community hours, including evenings and weekends.
  • Ability to meet the physical demands of the role, including regularly lifting or moving up to 75 pounds; occasionally more than 75 pounds; and rarely more than 150 pounds. Weights over 50 pounds should be handled with assistance from one or more people.
  • Ability to stand regularly; frequently climb stairs, walk, balance, sit, stoop, kneel, crouch, crawl, push or pull equipment, climb ladders, grip and operate tools, reach above the shoulders, and use finger dexterity.
  • Ability to meet frequent taste-or-smell requirements and constant vision, talking, and hearing requirements described for the role.

Nice To Haves

  • EPA certification.
  • HVAC troubleshooting experience.
  • CPO certification.
  • Pool maintenance experience.

Responsibilities

  • Complete maintenance requests in occupied and vacant apartment homes, including basic plumbing, electrical, carpentry, and general repairs.
  • Diagnose and troubleshoot maintenance issues, escalating more complex repairs to the Maintenance Supervisor.
  • Perform routine maintenance on appliances, fixtures, and building systems.
  • Assist with HVAC systems, plumbing, and electrical components at an entry level.
  • Support make-ready processes to prepare apartment homes for new residents.
  • Walk the community regularly, keeping grounds and common areas clean and free of debris.
  • Maintain hallways, amenities, and office areas in a clean and safe condition.
  • Use tools such as blowers or sweepers to clear sidewalks, parking areas, and walkways.
  • Distribute resident communications, including notices and newsletters, as needed.
  • Assist with general property upkeep and other assigned maintenance tasks.
  • Interact professionally and courteously with residents, vendors, and team members.
  • Respond to maintenance requests in a timely manner to support a positive resident experience.
  • Communicate work progress and support needs to the Maintenance Supervisor.
  • Contribute to a team-oriented environment focused on resident satisfaction and operational excellence.
  • Follow company safety policies and procedures, including OSHA, Fair Housing, ADA, and other applicable regulations.
  • Use appropriate safety equipment and follow safety labels, operating manuals, and company guidelines.
  • Maintain awareness of utility shut-offs, safety systems, and emergency procedures.
  • Keep work areas clean, organized, and safe.
  • Participate in an on-call rotation and provide after-hours emergency services with the Maintenance Supervisor's support.

Benefits

  • Competitive compensation and benefits package.
  • Opportunities to grow within a dynamic, expanding organization.
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