Maintenance Team Leader

Cardinal Group Career•Denver, CO

11d

About The Position

The Maintenance Team Leader is primarily responsible for protecting, maintaining, and enhancing the value of the community while maximizing residents’ living experience. This is accomplished by ensuring resident maintenance issues are resolved expertly and efficiently. The position involves maintaining the appearance and cleanliness of the property, assisting with repairs and apartment turnovers, responding to emergencies, and contributing to resident satisfaction. The role works both inside and outside apartment buildings and throughout the property, including amenities. Regular local travel may be required to assist properties, attend training, or participate in business meetings. This is a full-time, non-exempt position.

Requirements

3–5 years of relevant industry experience.
Excellent customer service skills.
Strong attention to detail.
Basic maintenance skills.
Working knowledge of pool service and maintenance.
Ability to lift, carry, push, pull, or maneuver at least 75 pounds.
Ability to work standing shifts of 8–12 hours.
Ability to work weekends and be available for on-call emergencies.
Ability to work inside and outside in all weather conditions and physically access all exterior and interior parts of the property and amenities.
Ability to stand, walk, reach, climb, stoop, or squat, and use hands to finger, type, handle, or feel; ability to talk and hear.
Vision abilities including close, distance, color, peripheral vision, depth perception, and ability to adjust focus.
Ability to embody the Cardinal Culture and Cardinal Core Values.

Nice To Haves

Property management experience is a plus.
High school diploma or GED equivalent preferred.
Relevant career experience as a Maintenance Supervisor, Maintenance Manager, Facilities Manager, Supervisor, Building Manager, Building Engineer, Facilities Maintenance Manager, or Maintenance Director.

Responsibilities

Maintain exceptional curb appeal by keeping community grounds and buildings clean and properly maintained.
Assist with basic repairs and general maintenance duties.
Demonstrate exemplary customer service and teamwork.
Maintain a safe, tidy, and sanitary clubhouse, office, model, hallways, and other common areas.
Keep the property free of trash, debris, and animal waste.
Maintain grass and landscaping, including watering flowers.
Ensure apartments are presented in the best possible condition before new residents move in.
Advise the supervisor of apartment items requiring additional attention, such as ripped carpet, torn linoleum, or window or door repairs.
Assist with apartment turnovers as directed.
Communicate with the Community Manager about maintenance or curb-appeal problems that require further attention.
Respond appropriately to emergencies according to policies and procedures.
Attend required in-service training sessions and participate in Cardinal U training as required.
Understand and comply with all policies and procedures.
Contribute to resident satisfaction by ensuring customer expectations are met or exceeded.
Follow other instructions and perform related duties as assigned.