Maintenance Team Leader

Cardinal Group Companies•Williamsburg, VA

4d•Onsite

About The Position

The Maintenance Team Leader is primarily responsible for protecting, maintaining, and enhancing the value of the community while maximizing residents’ living experience. The role ensures resident maintenance issues are resolved expertly and efficiently, and helps maintain the property’s buildings, grounds, apartments, and common areas. The position is full-time and non-exempt, with hourly compensation, benefits, and bonus eligibility.

Requirements

3–5 years of relevant industry experience; property management experience is a plus.
Excellent customer service skills, strong attention to detail, and basic maintenance skills.
Working knowledge of pool service and maintenance.
Ability to lift, carry, push, pull, or maneuver at least 75 pounds.
Ability to work standing shifts of 8–12 hours.
Must be able to work weekends and be available for on-call emergencies.
Ability to work inside and outside in all weather conditions and physically access all interior and exterior parts of the property and amenities.
Ability to embody Cardinal Culture and Cardinal Core Values every day.
High school diploma or GED equivalent preferred.

Nice To Haves

Property management experience.
High school diploma or GED equivalent.
Career experience as a Maintenance Supervisor, Maintenance professional, Maintenance Manager, Facilities Manager, Supervisor, Building Manager, Building Engineer, Facilities Maintenance Manager, or Maintenance Director.

Responsibilities

Keep community grounds and buildings clean and properly maintained to preserve exceptional curb appeal.
Assist with basic repairs and general maintenance duties.
Demonstrate exemplary customer service and teamwork.
Maintain a safe, tidy, and sanitary clubhouse, office, model, hallways, and other common areas.
Keep the property free of trash, debris, and animal waste.
Maintain grass and landscaping, including watering flowers.
Ensure apartments are in the best possible condition before new residents move in.
Advise the supervisor of apartment items requiring additional attention, such as damaged carpet or linoleum and window or door repairs.
Assist with apartment turnovers as directed.
Communicate with the Community Manager about maintenance or curb-appeal issues requiring further attention.
Respond appropriately to emergencies according to policies and procedures.
Attend required in-service training sessions and participate in required Cardinal U training.
Understand and comply with all policies and procedures.
Contribute to resident satisfaction by meeting or exceeding customer expectations.
Travel locally as needed to assist properties, attend training classes and business meetings, or support other job responsibilities.
Perform other related duties as assigned by the Team Leader.