Maintenance Supervisor - HERE Reno

Article Student Living•Reno, NV
•Onsite

About The Position

Article Student Living is seeking an experienced Maintenance Supervisor to oversee community standards for safety, appearance, and property maintenance operations at HERE Reno. The role focuses on maintaining grounds, community areas, and curb appeal at a high-end student residential community. Working with the Property Manager, the Maintenance Supervisor oversees on-site maintenance staff and provides customer service to residents. The position reports to the Property Manager and works with the Regional Maintenance Manager to ensure standards are met. The pay range is $30–$32 per hour, plus an annual bonus and commission. The role includes resolving maintenance issues, supporting a safe environment, and suggesting improvements to efficiency and property upkeep. The Maintenance Supervisor also participates in an on-call rotation during certain times of the month. Work includes residential and commercial property repairs and upkeep, including HVAC, appliances, drywall, painting, plumbing, and electrical work. The position involves frequent lifting and carrying up to 25 pounds; occasional lifting of 26–75 pounds; and rare lifting over 75 pounds with another person or equipment. It also involves occasional pushing or pulling of heavy items, standing and walking for more than seven hours per day, and constant bending, kneeling, and squatting. Work takes place indoors and outdoors in varied weather, and may involve exposure to dust, mold, pest treatments, chemicals, paint, adhesives, confined spaces, and noise from tools and equipment.

Requirements

  • At least 1 year of related maintenance or construction work experience, with hands-on exposure to residential or commercial property repair and upkeep.
  • Customer-service focus and the ability to interact directly with residents in a courteous, responsive, and professional manner.
  • Basic knowledge of residential HVAC systems, including identifying common issues, performing routine maintenance, and coordinating complex repairs with licensed vendors as needed.
  • Some experience repairing and installing common in-unit appliances, including refrigerators, ranges, dishwashers, and washers and dryers.
  • Working knowledge of drywall repair, including patching, sanding, and finishing walls and ceilings.
  • Ability to perform interior and exterior painting, including surface preparation, cutting in, and rolling to match existing finishes.
  • Basic plumbing knowledge, including addressing leaks, clogs, running toilets, and fixture repairs or replacements.
  • Basic electrical knowledge, including safely troubleshooting common issues and repairing or replacing outlets, switches, and fixtures.
  • Reliable and safety-minded in daily work.
  • Comfortable providing professional service directly to residents.
  • Responsive and adaptable to the day-to-day needs of the community.

Nice To Haves

  • CPO (Certified Pool Operator) certification is helpful but not required.

Responsibilities

  • Oversee and uphold community standards for safety, appearance, and property maintenance operations.
  • Work with the Property Manager to oversee other on-site maintenance staff.
  • Work with the Regional Maintenance Manager to ensure community standards are met.
  • Support a safe environment for staff and residents.
  • Resolve maintenance issues within the community and property.
  • Suggest opportunities to improve efficiency and property upkeep.
  • Participate in an on-call rotation during certain times of the month.
  • Provide professional, courteous, and responsive service to residents.

Benefits

  • Health coverage (PPO or HSA)
  • Dental coverage
  • Vision coverage
  • Flexible PTO
  • 13 paid holidays
  • 401(k) with 100% match up to 5%
  • Annual review and bonus program
  • Paid parental leave
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