Maintenance Supervisor

The Galman Group • New Castle, DE

10d

About The Position

We are seeking a full-time Maintenance Supervisor to maintain a clean and safe environment for residents and support resident satisfaction. The role oversees routine maintenance, repairs, apartment make-readies, and upkeep of common areas and units. The supervisor manages and trains Maintenance Technicians, monitors their performance, coordinates corrective discipline with HR and Regional management, and works with the Property Manager on repairs, materials, safety, and other property needs. The position requires a strong maintenance background, professionalism, and a respectful manner. It also involves snow removal, occasional on-call response, vendor parts pickups and deliveries, and work in a fast-paced, customer-service-oriented environment.

Requirements

• Valid driver's license and automobile insurance coverage.
• High school diploma or equivalent.
• Prior maintenance management experience.
• Ability to work on-call shifts.
• Experience leading maintenance teams.
• Personal tools and a reliable vehicle.
• Plumbing skills.
• Electrical skills.
• Carpentry skills.
• Ability to understand computer systems, web applications, and software.
• Ability to work under pressure, meet deadlines, and perform in a fast-paced, customer-service-oriented environment.
• Ability to work as part of a team and independently, with a high degree of flexibility.
• Strong organizational, presentation, interpersonal, written, and oral communication skills.
• Ability to apply logical thinking to practical situations, follow standardized procedures, and exercise judgment beyond specific instructions.
• Ability to wear a back-support belt, goggles, masks, gloves, and other safety equipment as tasks require.

Nice To Haves

• College degree or coursework.
• Vocational, technical, or trade education.
• HVAC certification and experience.

Responsibilities

• Conduct business in accordance with company policies and procedures and applicable housing, accessibility, credit-reporting, environmental, occupational-safety, and other laws and regulations.
• Monitor property conditions and promptly address or report unsafe conditions.
• Schedule and perform routine preventive maintenance on equipment as directed by the Property Manager.
• Inspect and maintain tools in excellent condition; remain knowledgeable about utility and fixture shutoffs and sewer cleanouts.
• Manage and train Maintenance Technicians; review their productivity, customer service, job fit, attendance, and knowledge, and coordinate corrective disciplinary action with HR and Regional management.
• Perform snow removal, including shoveling, salting, snow blowing, and scheduling plow trucks.
• Clean work areas, perform safety-related duties, keep storage areas locked when not in use, and follow company safety rules and procedures.
• Diagnose and perform minor or routine maintenance and repairs involving electrical and plumbing systems, HVAC, appliances, irrigation, building components, lighting, boilers, locks, security systems, pools and related areas, and other listed property fixtures and systems.
• Inspect and coordinate make-ready repairs and services, and assist make-ready staff to meet deadlines.
• Report major repairs and requisitions to the senior maintenance technician and manager before funds are spent.
• Change locks and make keys; move heavy appliances or equipment and help remove abandoned furniture and appliances when necessary.
• Monitor spare-parts and supply inventory and inform the Property Manager when materials need to be ordered.
• Help keep grounds neat and free of litter by raking, sweeping, shoveling, and other work as needed.
• Perform additional duties assigned by the Property Manager.
• Use personal transportation frequently to pick up replacement parts and supplies from vendors; provide occasional on-call response requiring prompt travel to the assigned property.
• Make pickups and deliveries to the corporate office.
• Use appropriate safety equipment, report unsafe conditions promptly, and consult the Property Manager when unsure of a safe work procedure.

Benefits

• Medical, dental, and vision insurance.
• Long-term disability insurance provided at no cost.
• Life insurance provided at no cost.
• 401(k) retirement plan with employer match.
• Tuition assistance program.
• $2,000 employee referral reward.
• Paid holidays.
• 20% rent discount at any Galman Group community.
• Company events, including an annual Phillies outing, annual holiday celebration, and participation in the Eagles Autism Challenge.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED