Maintenance Supervisor - Center City Philadelphia

Greystar Management Services•Philadelphia, PA

1d•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the community’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The position serves a 150-unit high-rise community in Center City Philadelphia. The role handles service requests and routine maintenance, diagnoses and repairs defects, and oversees the make-ready process for vacant apartments. It sets and maintains standards for the appearance of the community, inspects work performed by service team members and outside providers, manages maintenance supplies and inventory, and completes preventive maintenance. The supervisor also supports budgeting and cost control, conducts safety meetings, maintains compliance with safety requirements, and responds to residents and team members with urgency and respect. The role requires working indoors and outdoors in all weather conditions. A flexible schedule includes on-call coverage during evenings, weekends, and holidays. Local routine travel may be needed for meetings, training, or other job responsibilities. The hourly range is $37.00–$40.00. The position may be eligible for onsite team bonus programs. Benefits for eligible full-time employees include insurance, paid time off, retirement matching, paid parental leave, fertility benefits, and other programs.

Requirements

High school diploma, GED, or related experience and training.
Experience in property management maintenance, other building maintenance, or a related trade.
Provide own hand tools unless prohibited by State law.
Knowledge and skill in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to define and correct problems.
Customer service and interpersonal communication skills to interact effectively and courteously with residents, clients, team members, and other business contacts, including when resolving customer problems.
Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact, and answer questions about department operating policies.
Proficiency with internet, word processing, spreadsheet, and database management programs.
Mathematical skills to perform basic arithmetic with numbers, decimals, and fractions for financial, administrative, and legal documents.
EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems to test system pressures or handle refrigerants.
Certifications required by applicable State and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.
Ability to travel locally for business meetings, training programs, or other work-related needs.

Nice To Haves

Property management system experience.

Responsibilities

Complete service requests from residents and routine community upkeep by diagnosing problems and making repairs according to policies, procedures, safety standards, and code requirements.
Oversee and complete apartment make-ready work, including pre-move-out inspections, punch lists, vendor scheduling, obtaining supplies, completing maintenance tasks, and inspecting finished work.
Develop and maintain cleanliness and appearance standards for grounds, amenities, exteriors, vacant apartment interiors, breezeways, signage, offices, garbage areas, parking lots, and other common areas.
Periodically inspect work by service team members and develop corrective action plans when needed.
Inspect contractors’, vendors’, and other service providers’ work, materials, and services for quality and compliance with scope and specifications.
Maintain spare-parts and maintenance-material inventory and coordinate supply and tool orders with the Community Manager within budget guidelines.
Complete monthly preventive maintenance procedures.
Assist the Community Manager with budgets for routine repairs, maintenance, and capital projects.
Support cost-control efforts by repairing parts when possible, minimizing waste, and using tools and equipment properly.
Conduct scheduled safety meetings, ensure MSDS sheets are current and accessible, and stay current on OSHA and other safety requirements.
Provide respectful customer service, answer questions, respond sensitively to complaints, and complete assigned work orders efficiently and urgently.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost basic medical coverage for employee-only coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; additional vacation accrues with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Possible weekly, monthly, and/or quarterly bonus programs for onsite property positions.