Maintenance Supervisor - Center City Philadelphia

Greystar•Conshohocken, PA

2d•$37 - $40•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the community’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The position is for a 150-unit high-rise community in Center City Philadelphia. The role handles resident service requests and routine upkeep, oversees apartment make-ready work, establishes appearance and cleanliness standards, inspects work performed by service team members and outside providers, manages maintenance inventory, and completes preventive maintenance. It also assists the Community Manager with maintenance and capital-project budgets, supports cost control, conducts safety meetings, and provides responsive customer service to residents and team members. The position requires the ability to work a flexible schedule, including taking calls during evenings, weekends, and holidays. Local routine travel may be needed for meetings, training, or other job-related activities. The hourly range is $37.00–$40.00. The role may be eligible for bonus programs. Benefits for full-time employees include insurance, paid time off, onsite housing discounts where available, a sabbatical after qualifying service, a 401(k) match, paid parental leave, fertility benefit reimbursement, an Employee Assistance Program, and additional optional plans and programs.

Requirements

High school diploma, GED, or related experience and training.
Experience in property-management maintenance, other building maintenance, or a related trade.
Provide own hand tools unless prohibited by state law, and be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to define and correct problems.
Customer-service and interpersonal communication skills to interact effectively with residents, clients, team members, and business contacts, respond courteously, and remain calm when resolving customer problems.
Ability to read, write, and communicate effectively in support of company management, serve as a first point of contact for internal team members and external visitors, and answer questions about department operating policies.
Proficiency in internet, word processing, spreadsheet, and database management programs for maintaining records and preparing information for a manager.
Mathematical skills to add, subtract, multiply, and divide numbers, decimals, and fractions for reviewing and completing financial, administrative, and legal documents.
EPA Type I and II or Universal certifications if the position requires work on sealed HVAC systems, testing system pressures, or handling refrigerants.
All certifications required by state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to work a flexible schedule, including taking calls during evenings, weekends, and holidays.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to undertake local routine travel for business meetings, training, or other job responsibilities.

Nice To Haves

Property-management system experience preferred.

Responsibilities

Complete work orders arising from resident requests and perform routine community upkeep by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Oversee and complete the apartment make-ready process, including pre-move-out inspections, creating punch lists, scheduling vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
Develop standards for cleanliness and appearance across grounds, amenities, building exteriors, market-ready unit interiors, breezeways, curbs, signage, offices, garbage areas, parking lots, and other common areas.
Periodically inspect work performed by service team members and develop corrective action plans as needed.
Periodically inspect contractor, vendor, and service-provider work to verify quality, materials, services, scope, and specifications.
Maintain adequate inventory of spare parts and maintenance materials and work with the Community Manager to order supplies and tools within budget guidelines.
Complete monthly preventive maintenance procedures outlined in the Policy and Procedure Manual.
Assist the Community Manager in developing budgets for regular repairs, maintenance, and capital projects.
Support cost-cutting and expense-control programs by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
Conduct regularly scheduled safety meetings, ensure current MSDS sheets are accessible, and stay informed about OSHA and other safety requirements to support community compliance.
Provide customer service by treating residents and others respectfully, answering questions, responding sensitively to complaints, and completing assigned work orders efficiently and urgently.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits, including low-cost or free basic employee-only medical coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for quarterly or annual bonus programs for corporate positions, or weekly, monthly, and/or quarterly bonus programs for onsite property positions.