Maintenance Supervisor

Roberts Resorts & Communities • Willis, TX

9d

About The Position

The Maintenance Supervisor ensures the smooth operation of upkeep and repair work and keeps facilities in good, safe condition. The role calls for reliability, attention to detail, technical knowledge across trades such as carpentry and plumbing, and leadership and scheduling skills. The supervisor helps maintain the integrity and appearance of the community, coordinates maintenance staff and work orders, oversees property maintenance and improvement, and supports a clean, safe, and well-maintained environment for community members, visitors, and team members.

Requirements

• High school diploma or GED.
• At least 3 years of general maintenance experience, preferably in a campground, resort, or residential housing setting.
• Experience as a maintenance supervisor or in a similar role.
• Superior customer service skills and strong attention to detail.
• Experience with building and maintenance systems and knowledge of heating, plumbing, light electrical work, basic carpentry, painting, and other general maintenance in a residential community.
• Proficiency operating hand tools, power equipment, and commercial machinery.
• Ability to provide legible written reports.
• Ability to work independently and as part of a team.
• Ability to troubleshoot problems and take appropriate action.
• Ability to work on-call and be available for after-hours emergencies.
• Valid driver’s license and good driving record.
• Strong leadership, problem-solving, time-management, and adaptability skills.
• Commitment to quality and safety, including the ability to conduct quarterly property inspections with consistent scores of 95%–100%.
• Ability to complete checklists and reports, maintain accurate records, and compile quarterly reports that analyze trends and inform planning.

Responsibilities

• Maintain the integrity of physical structures, meet safety standards, and ensure a well-maintained living environment.
• Inspect the community daily to ensure it meets the Company’s curb appeal standards for show quality.
• Anticipate, identify, and resolve maintenance issues in a timely manner.
• Plan and distribute daily work orders to maintenance staff.
• Lead ongoing property maintenance and improvement plans and assist with quarterly inspections.
• Maintain clean work areas, tools, and equipment, and obtain, care for, maintain, and inventory property or management-company supplies and equipment.
• Meet high expectations for community upkeep and promptly address maintenance concerns.
• Follow safety techniques and applicable policies, procedures, and standards; immediately report equipment malfunctions, injuries, accidents, and other safety issues.
• Report unusual or extraordinary circumstances regarding the property or residents.
• Train maintenance staff on procedures, safety standards, and workmanship.
• Complete daily and weekly maintenance checklists and quarterly reports documenting work, projects, and inspections.

Benefits

• Medical, dental, and vision insurance.
• Employer-paid life insurance.
• Voluntary short-term disability, long-term disability, accidental, and critical illness coverage.
• PTO and 11 paid holidays.
• 401(k) and 401(k) matching.
• Inclusive community.
• Complimentary stay at company resorts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED