Maintenance Supervisor

Bigos Management•Minneapolis, MN

10d•$31 - $38•Onsite

About The Position

The Maintenance Supervisor works directly with onsite Maintenance Technicians to ensure that work is completed accurately and in a timely manner. The supervisor must be capable of performing all job functions and may assign work to Maintenance Technicians or Groundskeepers. The role oversees maintenance and grounds staff, supports building systems and site-level preventive maintenance, and coordinates with engineering staff and vendors. Pool Operator, EPA, and Special Boiler’s certifications are required within six months of hire. A boiler’s license may also be required depending on the site and on-call site boiler requirements. The position is based at The Whit & Ridgewood Arches and The Palmer in Minneapolis, Minnesota. Scheduled hours are Monday through Friday, 8:00 a.m. to 4:30 p.m., with on-call rotation every six weeks. Dates and hours may change at the employer’s discretion. On-call emergency calls must be answered within 30 minutes. The role is physically demanding and is performed on property grounds, in apartment units, on rooftops, and in other building areas. The job may involve frequent kneeling, lifting, pushing, pulling, navigating stairs and hallways, working at heights or in confined spaces, and exposure to weather, dust, fumes, noise, and temperature changes.

Requirements

At least 5 years of experience as a Maintenance Technician in a residential apartment setting or equivalent experience.
Certified Pool Operators License, required within 6 months of hire.
Type II EPA Refrigerant Certification, required within 6 months of hire.
Special Boiler’s License, required within 6 months of hire.
Fluent in English, with oral and written communication skills.
Ability to use tact, diplomacy, and a clear, courteous manner when dealing with coworkers and the public.
Decision-making, problem-solving, and time-management skills.
Ability to handle multiple projects or tasks simultaneously with self-direction.
Ability to manage, coach, and lead individuals.
Ability to respond to on-call emergency calls within 30 minutes.
Ability to meet the physical demands of the role, including frequent kneeling, lifting, pushing, pulling, and moving throughout the day; regular lifting of more than 20 pounds and frequent lifting of up to 80 pounds with assistance; navigating stairs and the property; and working around heights, ladders, uneven surfaces, confined spaces, dust, power-equipment fumes, noise, weather, drafts, temperature changes, and sharp-edged tools and supplies.

Nice To Haves

1–2 years of experience working as a maintenance supervisor or in another leadership position.
A boiler’s license may be required depending on the site and on-call site boiler requirements.

Responsibilities

Manage and develop the maintenance and grounds team assigned to the site, ensuring staff are trained on their job responsibilities and managing performance using company Core Values and job descriptions.
Provide developmental activities to prepare staff for future assignments at Bigos.
Delegate work among the maintenance team and ensure it is completed accurately and on time, including work orders and apartment turns.
Provide technical advice and guidance to the maintenance team.
Monitor and maintain building systems, including HVAC, plumbing, and boilers, and perform site-level preventive maintenance.
Communicate with the Zone Building Engineer and Maintenance Technician I regarding major repairs, remodels, and capital projects.
Coordinate identified work with vendor teams, including communication, bids, and scheduling.
Order and maintain an adequate inventory of hand tools, parts, and supplies for a complete workshop area.
Alert the Property Manager to unusual circumstances or high-priority issues requiring immediate attention.
Attend relevant training, keep required certifications current, and share training knowledge with the maintenance team.
Comply with safety program requirements and promote workplace safety.
Participate in rotating on-call support and respond to emergency calls within 30 minutes.
Maintain a positive and professional manner with residents, vendors, and the public.
Attend required trainings and meetings.
Perform other duties as assigned by the Property Manager.

Benefits

Competitive benefit package, including employer HSA contribution beginning the first of the month after hire.
Eligible for monthly renewal bonuses.
401(k) plan with employer match.
Ten paid holidays, with no waiting period for holiday pay.
Paid time off (PTO) with rollover options.
Volunteer time off (VTO) and additional company-sponsored volunteer opportunities.
Company-paid life insurance, short-term disability, and long-term disability.
Employee Assistance Program (EAP).
Educational assistance options.
Rent discount.
Life Time Fitness membership discount.