Maintenance Supervisor

ZRS Management•Stafford, TX

11d

About The Position

The Maintenance Supervisor reinforces ZRS Management’s corporate philosophy through resident interactions and focuses on resident retention by providing skilled, efficient, and professional service. The position reports directly to the Property Manager and is responsible for the overall maintenance of the property. The role includes responding to service requests, coordinating apartment turns, performing repairs, maintaining common areas and amenities, organizing maintenance shops, training maintenance employees, supporting vendor selection and oversight, and keeping accurate property records. The Maintenance Supervisor also works with the Property Manager on preventive maintenance, budget adherence, service-request reviews, move-out inspections, and the property’s aesthetic appeal. The role requires compliance with EPA and Fair Housing requirements, ordering supplies, implementing the Area Assignment Program, and helping other ZRS Management properties when requested. This is a full-time, career-track position. The schedule may include on-call hours and weekends as determined by the Property Manager and incorporated into the work schedule. Travel for training and education seminars is required.

Requirements

Valid driver's license, acceptable driving record, and proof of automobile insurance coverage.
Effective time management skills and attention to detail.
Ability to adapt to change in a composed manner.
Ability to respect and maintain confidentiality.
Maintenance experience and knowledge of plumbing, electrical, HVAC, and appliances.
Ability to lift heavy objects.
Ability to communicate clearly with residents.
Ability to work cooperatively in a teamwork environment.
Willingness to work on-call hours and weekends as determined by the Property Manager and incorporated into the work schedule.
Willingness to travel for training and education seminars.

Nice To Haves

EPA certification preferred. If required at a specific property, certification must be obtained within 90 days of the employment start date.

Responsibilities

Provide prompt and efficient service calls in accordance with the service policy.
Provide on-call service as determined by the Property Manager.
Schedule apartment turns and turn vacant units within three to five business days.
Perform light electrical, plumbing, carpentry, and masonry repairs.
Help maintain common areas, including sweeping, mopping, vacuuming, emptying trash, cleaning windows, and pressure washing.
Maintain pools and/or Jacuzzis.
Keep maintenance shops efficient, safe, and organized.
Train other maintenance employees.
Assist the Property Manager in selecting vendors.
Maintain accurate records of key property information, including water shut-offs, sewer clean-outs, house meters, water meters, and irrigation meters.
Work with the Property Manager to establish an ongoing Preventive Maintenance Program and conduct weekly community light inspections.
Inspect and approve outside contractors’ work.
Ensure proper insurance requirements are met before hiring a contractor.
Take a leadership role in maintaining and enhancing the property’s aesthetic appeal.
Assist with implementing and adhering to the maintenance budget.
Help other ZRS Management properties as needed and requested by the Property Manager.
Walk move-outs with the Property Manager to determine repair costs and apartment-turn timelines.
Videotape move-outs when the unit has charges and/or damages.
Review the Detailed Outstanding Service Request Report daily with the Property Manager.
Maintain all required logbooks.
Ensure that EPA requirements are met.
Comply with Fair Housing requirements and laws.
Order maintenance supplies.
Implement the Area Assignment Program.