Maintenance Supervisor

Avenue5 Residential • Roseville, CA

12d

About The Position

The Maintenance Supervisor is responsible for the day-to-day maintenance operations and physical upkeep of the assigned property, ensuring compliance with Avenue5 policies and standards and applicable local, state, and federal regulations. The role administers the company risk management program, contributes to and adheres to the property budget, and coordinates daily maintenance work, service requests, and unit make-ready standards.

The supervisor performs and oversees maintenance and repairs across electrical, plumbing, appliances, flooring, carpentry, HVAC, grounds, and other property systems, along with proactive preventive maintenance. The role inspects the property, oversees emergencies, supports unit inspections and turns, mentors the maintenance team, and works with property leadership, residents, suppliers, and contractors to maintain safety, cleanliness, customer satisfaction, and budget compliance.

Requirements

• High school diploma or equivalent.
• At least three years of experience in property management or a directly related field.
• General maintenance and carpentry skills.
• Maintain a valid driver's license, clean driving record, and current auto insurance.
• Ability to read, write, and understand English.
• Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key tracking system.
• Excellent customer service and interpersonal skills, including the ability to relate to others.
• Strong organizational and time-management skills.
• Ability to multitask and perform basic mathematical functions.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Maintain a professional appearance and comply with the prescribed uniform policy.
• Comply with all safety requirements.
• Complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

• Manage day-to-day maintenance operations and the physical upkeep of the assigned property.
• Ensure property compliance with company policies and standards and local, state, and federal regulations.
• Administer the company risk management program and promote safety in accordance with applicable rules and regulations.
• Work with the maintenance team to complete daily maintenance tasks, service requests, and unit make-ready work to required standards.
• Review and track service-request progress, identify recurring maintenance issues, and ensure work orders are accurate and completed on time to company standards and resident satisfaction.
• Respond promptly and professionally to maintenance-related issues.
• Perform repairs involving electrical systems, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance as permitted by state guidelines.
• Perform general carpentry, including wallboard, countertops and cabinets, finish carpentry, windows and glass, doors and locks, and ceramic tile.
• Perform preventive maintenance involving items such as siding, painting, lighting, sprinklers, pools, golf carts, and elevators.
• Inspect grounds, buildings, and common-area amenities daily for safety, cleanliness, and maintenance, repair, or replacement needs.
• Oversee and assist with property emergencies, including snow and other inclement weather, fires, and floods.
• Communicate maintenance issues promptly to the maintenance supervisor and property manager.
• Help monitor emergency on-call and after-hours response times, address issues as needed, and participate in the on-call rotation as necessary.
• Promote resident satisfaction through cleanliness, curb appeal, and courteous, professional interactions with current and prospective residents.
• Build positive, active, and collaborative relationships with residents, other properties, and associated agencies.
• Conduct pre-move-in and post-move-out apartment inspections and ensure timely, quality unit turns.
• Mentor the maintenance team and promote professional conduct and appearance.
• Complete special projects assigned by the maintenance supervisor or property manager and perform other duties assigned by property leadership.
• Solicit suppliers and contractors when work is needed and monitor their compliance with company policy.
• Work with the property manager to ensure team and property compliance with company, ownership, state, and federal policies and standards.
• Walk the property weekly with property leadership to discuss property challenges and operations.
• Keep maintenance costs within the property budget and provide input on expenses for future budgets.

Benefits

• Medical, dental, vision, and mental health coverage options.
• Basic life insurance.
• Matching 401(k) contributions.
• 10 paid holidays, including a community service day and the employee's birthday.
• Mentoring.
• Professional development.
• Discounts.
• Tuition reimbursement.
• Recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED