Maintenance Supervisor

ZRS Management•Naples, FL

12d

About The Position

The Maintenance Supervisor is responsible for the overall maintenance of the property and supports resident retention by providing skilled, efficient, and professional service. The position reports directly to the Property Manager. Duties include coordinating service requests and apartment turns, performing and overseeing repairs, maintaining common areas and amenities, supporting vendors and contractors, keeping accurate property records, and helping implement preventive maintenance and budget programs. The supervisor also trains maintenance employees, supports other properties when requested, and ensures compliance with applicable EPA and Fair Housing requirements.

Requirements

Valid driver's license with an acceptable driving record and proof of automobile insurance coverage.
Maintenance experience and knowledge of plumbing, electrical systems, HVAC, and appliances.
Effective time-management skills and attention to detail.
Ability to adapt to change in a composed manner.
Ability to respect and maintain confidentiality.
Ability to lift heavy objects.
Ability to communicate clearly with residents.
Ability to work cooperatively in a team environment.
Willingness to work on-call hours and weekends as determined by the Property Manager and incorporated into the work schedule.
Willingness to travel for training and education seminars.

Nice To Haves

EPA certification is preferred. If required at a specific property, certification must be obtained within 90 days of the employment start date.

Responsibilities

Provide prompt and efficient service-call responses in accordance with service policy.
Provide on-call service as determined by the Property Manager.
Schedule apartment turns and turn vacant units within three to five business days.
Perform light electrical, plumbing, carpentry, and masonry repairs.
Help maintain common areas, including sweeping, mopping, vacuuming, trash removal, window cleaning, and pressure washing.
Maintain pools and/or Jacuzzis.
Keep maintenance shops efficient, safe, and organized.
Train other maintenance employees.
Assist the Property Manager with vendor selection.
Maintain accurate records of key property information, including water shut-offs, sewer clean-outs, house meters, water meters, and irrigation meters.
Work with the Property Manager to establish an ongoing preventive maintenance program and conduct weekly community light inspections.
Inspect and approve outside contractors’ work.
Ensure contractors meet proper insurance requirements before hiring.
Lead efforts to maintain and enhance the property's aesthetic appeal.
Assist with implementation of and adherence to the maintenance budget.
Help other ZRS Management properties as requested by the Property Manager.
Walk move-outs with the Property Manager to determine repair costs and apartment-turn time; videotape move-outs involving charges or unit damage.
Review the Detailed Outstanding Service Request Report daily with the Property Manager.
Maintain required logbooks.
Ensure EPA requirements are met.
Comply with Fair Housing requirements and laws.
Order maintenance supplies.
Implement the Area Assignment Program.