Maintenance Supervisor

ZRS•Naples, FL

11d

About The Position

The Maintenance Supervisor is responsible for supporting resident retention by providing skilled, efficient, and professional service. Reporting directly to the Property Manager, this role oversees the property's maintenance, coordinates service requests and apartment turns, maintains common areas and property systems, and helps ensure compliance with applicable requirements. The supervisor also trains maintenance employees, works with vendors and contractors, supports the maintenance budget and preventive maintenance program, and may assist other ZRS Management properties as requested.

Requirements

Valid driver's license with an acceptable driving record and proof of automobile insurance coverage.
Maintenance experience and knowledge of plumbing, electrical systems, HVAC, and appliances.
Effective time-management skills and attention to detail.
Ability to adapt to change in a composed manner.
Ability to respect and maintain confidentiality.
Ability to lift heavy objects.
Ability to communicate clearly with residents.
Ability to work cooperatively in a team environment.
Willingness to work on-call hours and weekends as determined by the Property Manager and incorporated into the work schedule.
Willingness to travel for training and education seminars.

Nice To Haves

EPA certification is preferred. If certification is required at a specific property, it must be obtained within 90 days of the employment start date.

Responsibilities

Provide prompt and efficient service calls in accordance with the service policy.
Provide on-call service as determined by the Property Manager.
Schedule apartment turns and turn vacant units within three to five business days.
Perform light electrical, plumbing, carpentry, and masonry repairs.
Help maintain common areas, including sweeping, mopping, vacuuming, emptying trash, cleaning windows, and pressure washing.
Maintain pools and/or Jacuzzis.
Keep maintenance shops efficient, safe, and organized.
Train other maintenance employees.
Assist the Property Manager in selecting vendors.
Keep accurate records of key property information, including water shut-offs, sewer clean-outs, house meters, water meters, and irrigation meters.
Work with the Property Manager to establish an ongoing preventive maintenance program.
Conduct weekly community light inspections.
Inspect and approve outside contractors’ work and ensure insurance requirements are met before hiring contractors.
Help maintain and enhance the property's aesthetic appeal.
Assist with implementing and adhering to the maintenance budget.
Assist other ZRS Management properties as needed and requested by the Property Manager.
Walk move-outs with the Property Manager to determine repair costs and apartment-turn time.
Video-record move-outs when there are charges or damages to the unit.
Review the Detailed Outstanding Service Request Report daily with the Property Manager.
Maintain required logbooks.
Ensure EPA requirements are met and comply with Fair Housing requirements and laws.
Order maintenance supplies.
Implement the Area Assignment Program.