Maintenance Supervisor

Brighthaven • Suisun City, CA

3d • $30 - $32

About The Position

The Maintenance Supervisor is accountable for delivering on commitments to residents and helping provide superior customer service, including quality move-ins, timely service, strong curb appeal, and personal attention to residents and their homes. Working alongside the Community Manager, the supervisor oversees assigned staff and vendors to ensure proper property maintenance. The role calls for professionalism, positive engagement, relationship-building, collaboration, and a responsive approach to resident and staff concerns.

The supervisor coordinates maintenance operations, responds to work orders, inspects and maintains the property, manages supplies and records, and supports safe and cost-effective repairs. The role also supervises, trains, and schedules maintenance staff, monitors their work, and helps maintain the community’s appearance and compliance with company policies, applicable laws, and safety requirements.

This is an essential-staff position. The incumbent is expected to report to work and follow safety and business protocols, may need to work during inclement weather, and may travel to sister communities to provide maintenance support. The position requires availability for on-call and weekend work.

Requirements

• At least 3 years of multifamily property maintenance experience.
• At least 1 year of supervisory experience.
• Expertise in plumbing, HVAC, appliance repair, electrical work, and carpentry.
• Valid driver’s license.
• Very strong organizational skills and ability to handle multiple priorities.
• Solid interpersonal and customer service skills.
• Must be available for on-call and weekend work.

Nice To Haves

• HVAC certification.
• CPO certification.

Responsibilities

• Respond to resident and management requests, assign and prioritize work orders, and provide courteous, timely customer service and follow-through.
• Complete work orders and routine maintenance by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
• Coordinate repairs and replacements for community common areas and units.
• Inspect grounds, buildings, and community features daily to identify and address hazardous conditions and liability concerns.
• Manage and order maintenance supplies within budget guidelines; use materials and equipment economically and obtain vendor, supplier, and contractor bids or pricing.
• Maintain a preventative maintenance program, organized and safely stocked maintenance shop, hazard communications program, and accurate maintenance records.
• Manage unit inspections and community key control.
• Manage and participate in on-call community emergencies.
• Direct and monitor maintenance, construction, and rehabilitation work to ensure quality and timely completion.
• Establish and communicate performance goals and develop standards for the cleanliness and appearance of grounds, amenities, building exteriors, units, breezeways, signage, offices, garbage areas, parking lots, and common areas.
• Supervise, train, and schedule maintenance staff under the direction of the Community Manager; monitor daily work and provide instruction or assistance as needed.
• Provide input to the Community Manager regarding employee performance evaluations.
• Attend or conduct safety meetings, keep safety documentation current and accessible, and promote safe work practices and compliance with OSHA requirements.
• Report equipment malfunctions, injuries, accidents, safety issues, and policy or regulatory violations promptly to appropriate individuals.
• Follow company, property, departmental, Fair Housing, ADA, and other applicable apartment-industry requirements.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Personal time off
• Paid holidays
• Learning and development opportunities, including online training platforms, training classes, and one-on-one coaching
• Opportunities for advancement and promotion from within

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed