Maintenance Supervisor

PeakMade Real Estate•Madison, WI

35d•Onsite

About The Position

Maintenance Supervisors will spend 60 – 70% of their time performing hands-on repairs/maintenance work. The remaining time will be spent supervising associates and outside contractors and performing general management functions. This role involves assisting the Property Manager in managing an excellent customer service program by adhering to the Peak Simply Service Standards, prioritizing and assigning service requests, monitoring daily completion, and assisting in completion as necessary. The supervisor will also inspect grounds, buildings, and community features daily to minimize liability and ensure curb appeal, maintain a preventative maintenance program, identify and implement energy-saving measures, manage maintenance supply inventory within budget, and maintain an organized and safe maintenance shop adhering to safety standards and OSHA guidelines. Responsibilities include maintaining a hazard communications program, teaching safe work practices, participating in monthly unit inspections, assisting residents with move-in/move-out, managing the key control program, scheduling and directing workers for turn events, supervising vendors and contractors, preparing vacant units for marketing, directing scheduled maintenance on equipment, addressing resident and employee concerns, assisting with general upkeep of office/common areas/models, maintaining accurate records, obtaining bids for capital improvements, and working with the Property Manager to maximize property performance within budget guidelines.

Requirements

High school diploma or equivalent required.
2+ years of maintenance supervisory experience required.
EPA certification Type II Required.
Must live within 30 miles of the assigned property.
A valid driver's license and current automobile insurance is required.
Position requires individuals to furnish their own reliable vehicle.
Other licenses and certifications as required by local, state or federal law.
Basic hand tools (not provided by community).
Ability to use general maintenance equipment including, but not limited to, hand tools, ladders, refrigerant recovery units, landscaping equipment, and required safety equipment.
Ability to diagnose problems with and repair major appliances.
Ability to diagnose problems with and repair HVAC, including EPA Certification.
Ability to diagnose problems with and repair intermediate plumbing.
Ability to diagnose problems with and repair intermediate electrical (when no license required).
Ability to diagnose problems with and repair sheetrock.
Ability to diagnose problems with and repair general carpentry.
Ability to diagnose problems with and repair pool care (if required by community).
Ability to diagnose problems with and repair roofs and gutters.
Ability to diagnose problems with and repair painting.
Ability to diagnose problems with and repair general irrigation maintenance and repairs.
Ability to diagnose problems with and repair landscaping.
Ability to diagnose problems with and repair fountain maintenance and repairs.
Ability to diagnose problems with and repair foundation/sidewalk repairs.
Ability to diagnose problems with and repair ice/snow removal.
Ability to diagnose problems with and repair golf carts and small engine maintenance.

Nice To Haves

Experience in the multifamily industry highly preferred.
CPO preferred.

Responsibilities

Perform hands-on repairs/maintenance work (60-70% of time).
Supervise associates and outside contractors.
Perform general management functions.
Assist Property Manager in managing customer service program.
Prioritize and assign service requests to the maintenance team.
Monitor daily completion of service requests and follow up on outstanding items.
Inspect grounds, buildings, and community features daily.
Maintain a preventative maintenance program.
Identify and implement energy-saving measures.
Manage maintenance supply inventory while adhering to budget guidelines.
Maintain a well-organized and properly stocked maintenance shop.
Maintain hazard communications program; Teach and promote safe work practices.
Participate in monthly unit inspections.
Assist residents with the move-in/ move-out process.
Responsible for key control program.
Schedule and direct workers in performance of all maintenance/repairs related to turn events.
Supervise all vendors and contractors throughout the turn process.
Supervise maintenance team in preparing vacant units for marketing.
Direct workers in performance of scheduled maintenance on all equipment.
Address resident and employee concerns and resolve issues.
Assist with the general upkeep and cleaning of office, common areas and model.
Maintain accurate records at all times.
Work with National Facilities Director to obtain bids for capital improvements.
Work with Property Manager to maximize performance of property within budget guidelines.

Benefits

Paid Parental Leave + one year of diapers, on us
15 Days of PTO + 2 additional "Wellbeing Days"
401(k) Match
Wellness initiatives, healthy team competitions and reward programs through Peak's LiveWell program
Facilities related leadership program
Additional technical training
Technical certifications available (HVAC / CPO)
Employee Resource Groups
Monthly renewal bonuses
Additional rewards and recognition
10 Year Peakiversary Trip