Maintenance Supervisor

Flex HR•Dallas, TX

100d

About The Position

The Maintenance Supervisor leads maintenance operations across ASD - A Home for Life's residential properties. The role supervises 3–5 maintenance technicians and manages third-party contractors to keep properties safe, compliant, and well-maintained. It is accountable for delivering high-quality maintenance services, protecting organizational assets, controlling costs, managing inventory, and driving team performance in support of agency goals. The supervisor oversees timely completion of maintenance work orders and apartment make-readies, adherence to budget guidelines, and compliance with HUD/HOPWA Housing Quality Standards. The role also supports ASD's mission and its strategic objective of strengthening facilities and infrastructure to provide safe, supportive housing environments.

Requirements

At least 5 years of supervisory experience in apartment maintenance, property management, or facilities leadership.
Proven ability to lead maintenance teams, manage performance, and deliver results against operational goals.
Expertise in inventory control, procurement, cost containment, and vendor management.
EPA Universal or Type II HVAC certification.
Strong knowledge of plumbing, electrical work, appliance repair, carpentry, drywall, painting, locks, and general maintenance.
Familiarity with building codes, OSHA safety standards, and fire/life safety compliance.
Proficiency with work order management systems, inventory tracking tools, and Microsoft Office.
Valid Texas driver's license and ability to be insured under ASD's commercial auto insurance.
Ability to lift 50 lbs. regularly and perform physical tasks indoors and outdoors year-round.
Sensitivity and respect for diverse resident populations.

Responsibilities

Lead, supervise, coach, and hold a team of 3–5 maintenance technicians accountable for daily maintenance tickets and apartment make-readies.
Set expectations for productivity, work quality, safety compliance, and first-time resolution of work orders.
Conduct regular team meetings to review priorities, track performance metrics, address barriers, and reinforce standards.
Provide ongoing coaching, feedback, and formal evaluations.
Ensure maintenance tickets and apartment make-readies meet agency standards for timeliness, quality, and readiness, with an on-time completion rate of at least 90%.
Assign, monitor, and oversee daily work orders and make-readies, ensuring efficient scheduling, prioritization, and completion.
Conduct regular property walks to identify repair needs, safety hazards, and operational improvements.
Establish systems to minimize repeat calls, rework, and operational inefficiencies.
Control inventory by maintaining appropriate stock levels, reducing waste and excess materials, tracking usage, setting reorder points, conducting audits, and keeping accurate records.
Collaborate with the Senior Property Manager to monitor maintenance expenses, track budget variances, and identify cost-saving opportunities without compromising quality.
Ensure purchasing follows agency procurement policies, solicit competitive bids where required, and evaluate vendors for cost, quality, and reliability.
Manage third-party contractors and monitor work quality, safety compliance, and timeliness.
Solicit and analyze bids, manage contracts, inspect completed work, and verify invoices for accuracy and compliance before approval.
Ensure compliance with HUD/HOPWA Housing Quality Standards, fire codes, OSHA regulations, and applicable building codes.
Maintain a capital equipment and major systems log and recommend repairs, replacements, or upgrades based on equipment condition.
Lead safety and emergency preparedness initiatives, including conducting fire drills and ensuring life safety systems are ready.