Maintenance Supervisor ($2,500 Sign-On Bonus!)- The Rosewater

Greystar•Rochester, MN
•$32 - $34•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the community’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The position is offered with a $2,500 sign-on bonus and is based at The Rosewater. The supervisor handles maintenance requests and routine upkeep, prepares vacant apartments for leasing, establishes and maintains standards for the community’s appearance, inspects work by service team members and outside providers, maintains supplies, and supports maintenance budgeting and cost control. The role also leads safety compliance activities and provides courteous, responsive customer service to residents and team members. The position requires working indoors and outdoors in all weather conditions, a flexible schedule that includes taking on-call coverage during evenings, weekends, and holidays, and potentially local routine travel for meetings or training. The posted hourly range is $32.00–$34.00. A quarterly or annual bonus program may be available based on individual and company performance. Benefits are offered to full-time employees and include insurance coverage, paid time off, retirement matching, parental and fertility benefits, and other programs.

Requirements

  • High school diploma, GED, or related experience and training.
  • Experience in property management maintenance, other building maintenance, or a related trade.
  • Provide own hand tools unless prohibited by State law, and be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
  • Ability to apply logical thinking to define and correct problems.
  • Customer service and interpersonal communication skills to interact effectively with residents, clients, team members, and business contacts; respond courteously; and remain calm while addressing customer problems.
  • Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact for internal team members and external visitors, and answer questions about department operating policies.
  • Proficiency with internet, word processing, spreadsheet, and database management programs to maintain records and provide information for the manager.
  • Mathematical skills to add, subtract, multiply, and divide numbers, decimals, and fractions when reviewing and completing financial, administrative, and legal documents.
  • EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems to test system pressures or handle refrigerants.
  • Certifications required by applicable State and local jurisdictions.
  • Valid driver’s license to operate a golf cart on the property, if applicable.
  • Ability to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.
  • Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Ability to work inside and outside in all weather conditions.
  • Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
  • Ability to undertake local routine travel for business meetings, training programs, or other work-related situations.

Nice To Haves

  • Property management system experience is preferred.

Responsibilities

  • Complete work orders from resident requests and perform routine community upkeep by diagnosing problems and making repairs according to company policies, safety standards, and code requirements.
  • Oversee and complete apartment make-ready work, including pre-move-out inspections, preparing punch lists, scheduling vendors, obtaining materials, completing maintenance tasks, and inspecting finished work.
  • Develop and maintain standards for the cleanliness and appearance of grounds, amenities, building exteriors, unit interiors, breezeways, curbs, signage, offices, garbage areas, parking lots, and other common areas.
  • Periodically inspect work by service team members and develop corrective action plans when needed.
  • Inspect work by contractors, vendors, and other service providers to verify quality, materials, services, scope, and specifications.
  • Maintain adequate inventory of spare parts and maintenance materials and work with the Community Manager to order supplies and tools within budget guidelines.
  • Complete monthly preventative maintenance procedures in accordance with the Policy and Procedure Manual.
  • Assist the Community Manager in developing budgets for regular repairs, maintenance, and capital projects.
  • Support cost-control programs by repairing parts when practical, avoiding waste, and using tools and equipment correctly.
  • Conduct regularly scheduled Greystar safety meetings, ensure MSDS sheets are current and accessible, and stay up to date on OSHA and other safety requirements.
  • Provide customer service by treating residents and others respectfully, answering questions, responding sensitively to complaints, and completing assigned work orders efficiently and urgently.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance; low or free basic employee-only medical coverage.
  • Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; and additional vacation accrual with tenure.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • Potential eligibility for a quarterly or annual bonus program based on individual and company performance.
  • $2,500 sign-on bonus.
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