Maintenance Supervisor ($2,500 Sign-On Bonus!)- The Rosewater

Greystar Management Services•Rochester, MN
•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the community’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The position assists with resident service requests and routine upkeep, prepares vacant apartments for leasing and move-ins, develops and monitors community cleanliness standards, and checks the quality of work performed by team members and service providers. The role also maintains supplies and equipment, supports maintenance budgeting and expense control, completes preventative maintenance, and helps ensure compliance with safety requirements. The position offers a $2,500 sign-on bonus and is paid hourly at $32.00–$34.00. A flexible schedule includes taking on-call duties during evenings, weekends, and holidays.

Requirements

  • High school diploma, GED, or related experience and training.
  • Experience in property management maintenance, other building maintenance, or a related trade.
  • Provide own hand tools unless prohibited by State law.
  • Knowledge and skill in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
  • Ability to apply logical thinking to identify and correct problems.
  • Customer service and interpersonal communication skills to interact effectively with residents, clients, team members, and other business contacts; respond courteously; and remain calm when resolving customer problems.
  • Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact, and answer questions about departmental operating policies.
  • Proficiency with internet, word processing, spreadsheet, and database management programs for maintaining records and preparing information for the manager.
  • Mathematical skills to add, subtract, multiply, and divide whole numbers, decimals, and fractions for reviewing and completing financial, administrative, and legal documents.
  • EPA Type I and II or Universal certification if the role requires work on a sealed HVAC system, including testing system pressures or handling refrigerants.
  • Certifications required by applicable state and local jurisdictions.
  • Valid driver’s license to operate a golf cart on the property, if applicable.
  • Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Ability to work indoors and outdoors in all weather conditions.
  • Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
  • Ability to work a flexible schedule, including on-call evenings, weekends, and holidays.

Nice To Haves

  • Property management system experience preferred.

Responsibilities

  • Complete resident-generated work orders and routine community maintenance by diagnosing problems and making repairs according to company policies, procedures, safety standards, and code requirements.
  • Oversee and complete apartment make-ready work, including pre-move-out inspections, preparing punch lists, scheduling vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
  • Develop standards for cleanliness and appearance across community grounds, amenities, building exteriors, apartment interiors, breezeways, curbs, signage, leasing office, garbage areas, parking lots, and other common areas.
  • Periodically inspect work performed by service team members and develop corrective action plans as needed.
  • Inspect contractors’, vendors’, and other service providers’ work to verify it meets quality standards, scope, and specifications.
  • Maintain adequate inventories of spare parts and maintenance materials, and work with the Community Manager to order supplies and tools within budget guidelines.
  • Complete monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
  • Assist the Community Manager in developing budgets for routine repairs, maintenance, and capital projects.
  • Support cost-cutting and expense-control programs by repairing parts when practical, avoiding waste, and using tools and equipment correctly.
  • Conduct scheduled Greystar safety meetings, ensure current and accessible MSDS sheets, and keep up to date on OSHA and other safety requirements to support compliance.
  • Provide courteous customer service to residents and others, respond to questions and complaints, and complete assigned work orders efficiently and urgently.
  • Take on-call duties during evenings, weekends, and holidays.
  • Travel locally as needed for business meetings, training, or other work-related responsibilities.

Benefits

  • $2,500 sign-on bonus.
  • Competitive medical, dental, vision, disability, and life insurance benefits.
  • Low-cost employee medical coverage, including free basic employee-only medical coverage.
  • Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
  • Birthday off after one year of service.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave.
  • Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • May be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions; eligibility and terms vary.
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