Maintenance Supervisor- The Chapman

Greystar Management Services•Rochester, MI

1d•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the community’s interior and exterior buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role handles resident service requests and routine maintenance, prepares vacant apartments for new residents, maintains the community’s appearance, monitors the quality of work by service teams and contractors, and supports inventory, budgeting, preventative maintenance, cost control, and safety compliance. The position also provides courteous and responsive service to residents and team members. This role requires working both indoors and outdoors in all weather conditions. The schedule is flexible and includes being on call during evenings, weekends, and holidays. Local routine travel may be required for meetings, training, or other job responsibilities. The position offers an hourly range of $30.00–$34.00 and a $1,000 sign-on bonus.

Requirements

High school diploma, GED, or related experience and training.
Experience in property management maintenance, other building maintenance, or a related trade.
Provide own hand tools unless prohibited by state law.
Knowledge and safe-use skills for hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to define and correct problems.
Customer service and interpersonal communication skills to interact effectively and courteously with residents, clients, team members, and other business contacts, including when resolving customer problems.
Ability to read, write, and communicate effectively and answer questions about department operating policies.
Proficiency with internet, word processing, spreadsheet, and database management programs.
Mathematical skills to perform basic arithmetic with whole numbers, decimals, and fractions.
EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems.
Certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.

Nice To Haves

Property management system experience is preferred.

Responsibilities

Complete work orders from resident requests and routine community upkeep by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Oversee and complete the make-ready process for vacant apartments, including pre-move-out inspections, preparing punch lists, scheduling vendors, obtaining supplies, completing maintenance tasks, and inspecting finished work.
Develop and maintain standards for the cleanliness and appearance of grounds, amenities, building exteriors, apartment interiors, breezeways, curbs, signage, leasing offices, garbage areas, parking lots, and other common areas.
Periodically inspect work by service team members and develop corrective action plans when needed.
Inspect contractors’, vendors’, and other service providers’ work to verify that it meets quality, scope, and specification requirements.
Maintain an adequate inventory of spare parts and maintenance materials, and work with the Community Manager to order supplies and tools within budget guidelines.
Complete monthly preventative maintenance procedures outlined in the Policy and Procedure Manual.
Assist the Community Manager in developing budgets for regular repairs, maintenance, and capital projects.
Support cost-control programs by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
Conduct scheduled safety meetings, ensure MSDS sheets are current and accessible, and stay current on OSHA and other safety requirements.
Provide respectful, responsive customer service to residents and team members, answer questions, address complaints sensitively, and complete assigned work orders efficiently and urgently.

Benefits

$1,000 sign-on bonus.
Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires.
Birthday off after one year of service.
Additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.