Maintenance Supervisor

Hawthorne Residential Partners • Palm Coast, FL

3d

About The Position

The Maintenance Supervisor plays a vital role in creating an exceptional apartment community. The position oversees maintenance team performance, budgets, inventory, work orders, apartment readiness, compliance, and team training and development. The supervisor leads daily maintenance operations, coordinates vendors and capital improvement projects, and performs or oversees repairs and preventative maintenance across HVAC, plumbing, electrical, and other systems. The role also ensures that apartments, buildings, grounds, amenities, and common areas are clean, safe, functional, and welcoming.

The schedule is Monday through Friday, with standard office hours from 8:00 AM to 5:00 PM. Participation in an after-hours on-call emergency rotation and occasional support for resident events are required. Hawthorne offers career development and education reimbursement, along with compensation programs and benefits.

Requirements

• High school diploma or GED equivalent.
• At least 3 years of experience in apartment maintenance or a skilled trade such as HVAC, plumbing, or electrical.
• Valid driver's license.
• EPA certification.
• Ability to participate in an after-hours on-call rotation.
• Work Monday through Friday during standard office hours of 8:00 AM to 5:00 PM.

Nice To Haves

• Prior supervisory or lead technician experience.
• CPO certification; it may be required in some states.

Responsibilities

• Monitor the maintenance team's budget, manage inventory, and delegate work orders effectively.
• Lead, schedule, and supervise the maintenance team's daily work, ensuring high performance and accountability.
• Foster a team culture rooted in excellence, integrity, kindness, connection, and service.
• Supervise vendor partners and ensure work is completed safely, on time, and to company standards.
• Manage capital improvement projects, including obtaining bids, scheduling, and overseeing execution.
• Identify and resolve service needs throughout the community.
• Maintain and execute quarterly preventative maintenance programs.
• Repair and oversee HVAC, plumbing, electrical, and other systems.
• Oversee unit-turn scheduling and execution to ensure apartments are move-in ready and meet quality standards.
• Personally inspect vacant units for cleanliness, functionality, and presentation before move-in.
• Implement and maintain preventative maintenance plans for buildings and equipment.
• Ensure grounds, amenities, and common areas are clean, safe, and well maintained.
• Support curb appeal and the community's appearance through daily attention.
• Participate in the scheduled on-call emergency service rotation.
• Respond to service requests in a timely, thorough, and professional manner.
• Follow OSHA and company safety guidelines, policies, and standards.
• Provide team members with training, development, mentoring, and guidance.
• Occasionally support resident events as needed.

Benefits

• Monthly renewal bonus program.
• Quarterly performance bonuses.
• Quarterly resident satisfaction bonuses.
• Career Path Program.
• Learning and Development support for career growth.
• Education reimbursement program for maintenance skills.
• Free dental insurance.
• Medical and vision coverage plans.
• Health and wellness incentives.
• 401(k) retirement match program.
• Paid time off, including a birthday day off.
• Paid sick time off.
• Pet insurance plans.
• Paid maternity, paternity, and adoption leave options.
• Telehealth access to doctors 24/7/365.
• Company-paid life insurance.
• Retirement planning.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED