Maintenance Supervisor - Axle

Greystar Management Services•Seattle, WA

18d•Onsite

About The Position

The Maintenance Supervisor at Axle oversees and performs technical and mechanical work to ensure the community’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role supervises up to five employees, coordinates vendors and contractors, and supports the Community Manager with repair, maintenance, and capital expense budgets. It also responds to resident service requests and handles routine upkeep, preventive maintenance, and apartment make-ready work. The position requires property-maintenance expertise, including hot water heater repair and maintenance and basic carpentry. The supervisor sets appearance standards, reviews work performed by team members and vendors, manages parts and supplies, and promotes safety and cost control. The job involves work inside and outside in all weather, physical activity including lifting, and a flexible schedule that may include evening, weekend, and holiday on-call duties. Local routine travel may be required.

Requirements

High school diploma, GED, or related experience and training.
Experience in property-management maintenance, other building maintenance, or a related trade; extensive multifamily maintenance-management experience is sought in the role description.
Knowledge of hot water heater repair and maintenance and basic carpentry.
Knowledge and skill in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices; employees must provide their own hand tools unless prohibited by state law.
Ability to apply logical thinking to define and correct problems.
Customer-service and interpersonal communication skills to interact effectively with residents, clients, team members, and other contacts, respond courteously, and remain calm when resolving customer problems.
Ability to read, write, and communicate effectively and answer questions about department operating policies.
Proficiency with internet, word processing, spreadsheet, and database management programs; MS Office Suite proficiency is required.
Mathematical skills to perform basic arithmetic with whole numbers, decimals, and fractions.
EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems involving system pressure testing or refrigerants.
Certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule, including evening, weekend, and holiday on-call coverage.
Local routine travel may be required for meetings, training, or other job duties.

Nice To Haves

Property management software experience, such as Yardi or One Site, is preferred.
Hot water heater repair and maintenance knowledge is highly desired.

Responsibilities

Complete resident work orders and routine community upkeep by diagnosing problems and making repairs in accordance with company policies, procedures, safety standards, and applicable codes.
Oversee and complete apartment make-ready work, including pre-move-out inspections, creating maintenance punch lists, coordinating vendors, obtaining supplies, completing tasks, and inspecting finished work.
Develop standards for the cleanliness and appearance of grounds, amenities, building exteriors, apartment interiors, breezeways, parking lots, and other common areas.
Periodically inspect work completed by service team members and develop corrective action plans when needed.
Inspect contractors’, vendors’, and service providers’ work to verify quality and compliance with scope and specifications.
Maintain spare-parts and maintenance-material inventory and coordinate supply and tool orders with the Community Manager within budget guidelines.
Complete monthly preventive maintenance procedures.
Assist the Community Manager in developing budgets for regular repairs, maintenance, and capital projects.
Support cost-control efforts by repairing parts where possible, avoiding waste, and using tools and equipment correctly.
Conduct scheduled safety meetings, keep safety data sheets current and accessible, and stay informed about OSHA and other applicable safety requirements.
Provide respectful, responsive customer service to residents and team members, address questions and complaints, and complete assigned work orders efficiently and urgently.
Manage outside vendors and follow up on warranties.
Supervise up to five employees.
Take on-call shifts during evenings, weekends, and holidays as part of a flexible work schedule.

Benefits

Housing discounts of up to 40% at Greystar communities, subject to discount and unit availability for onsite team members.
Cell phone allowance.
Monthly bonus incentives; onsite positions may be eligible for weekly, monthly, and/or quarterly bonus programs.
Medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Paid six-week sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Robust training and development and long-term career opportunities.