Maintenance Supervisor

ZRS Management•Frisco, TX

About The Position

The Maintenance Supervisor is responsible for the overall maintenance of the property and for supporting resident retention through skilled, efficient, and professional service. The position reports directly to the Property Manager. Responsibilities include handling service requests, coordinating apartment turns, maintaining property facilities and common areas, supervising maintenance work, supporting vendor selection and budgeting, and ensuring compliance with applicable requirements. The role may also provide assistance to other ZRS Management properties as requested by the Property Manager.

Requirements

Valid driver's license, acceptable driving record, and proof of automobile insurance coverage.
Effective time-management skills and attention to detail.
Ability to adapt to change in a composed manner.
Ability to respect and maintain confidentiality.
Maintenance experience and knowledge of plumbing, electrical systems, HVAC, and appliances.
Ability to lift heavy objects.
Ability to communicate clearly with residents.
Ability to work cooperatively in a teamwork environment.
Willingness to work on-call hours and weekends as determined by the Property Manager and incorporated into the work schedule.
Willingness to travel for training and education seminars.

Nice To Haves

EPA certification is preferred. If required at a specific property, certification must be obtained within 90 days of the employment start date.

Responsibilities

Provide prompt and efficient service calls in accordance with service policy.
Provide on-call service as determined by the Property Manager.
Schedule apartment turns and turn vacant units within three to five business days.
Perform light electrical, plumbing, carpentry, and masonry repairs.
Help maintain common areas, including sweeping, mopping, vacuuming, emptying trash, cleaning windows, and pressure washing.
Maintain pools and/or Jacuzzis.
Keep maintenance shops efficient, safe, and organized.
Train other maintenance employees.
Assist the Property Manager in selecting vendors.
Keep accurate records of key property information, including water shut-offs, sewer clean-outs, house meters, water meters, and irrigation meters.
Work with the Property Manager to establish an ongoing preventive maintenance program and conduct weekly community light inspections.
Inspect and approve outside contractors’ work.
Ensure proper insurance requirements are met before hiring contractors.
Lead efforts to maintain and enhance the property's aesthetic appeal.
Assist with implementation of and adherence to the maintenance budget.
Assist other ZRS Management properties as needed and requested by the Property Manager.
Walk move-outs with the Property Manager to determine repair costs and apartment-turn timelines; videotape move-outs involving charges and/or unit damages.
Review the Detailed Outstanding Service Request Report daily with the Property Manager.
Maintain required logbooks.
Ensure EPA requirements are met.
Comply with Fair Housing requirements and laws.
Order maintenance supplies.
Implement the Area Assignment Program.