Maintenance Supervisor

Essex Property Trust•OCC 241 Villa Angelina Apartments, FL

6d•$32 - $38•Onsite

About The Position

The Maintenance Supervisor is responsible for the maintenance aspects of the community’s operations and objectives, including operating within the property budget with the primary objective of increasing Net Operating Income (NOI), maintaining the physical asset, providing residents with a quality living environment, and establishing positive, productive working relationships with staff. Depending on asset size and staffing levels, the position may require on-call availability for after-hours emergencies. The role reports to the Community Manager or General Operations Manager. The supervisor oversees maintenance technicians and property systems, responds to resident work orders, implements preventive maintenance, inspects the property, and ensures compliance with applicable regulations and safety requirements. The role also manages maintenance resources and budgets, coordinates vendors and contractors, maintains records in SightPlan or shared trackers, and provides updates to property management. The work is fast-paced and takes place indoors and outdoors, with frequent resident interaction and substantial physical demands. Occasional travel to other properties and meetings, training, or conferences may be required.

Requirements

High school diploma or GED equivalent.
3–5+ years of property management industry or related experience.
Valid driver’s license; the property requires use of golf carts to complete essential onsite job functions.
Proficient knowledge of electrical, plumbing, and appliance repair, with hands-on experience.
Knowledge of environmental and industrial hazards such as asbestos, lead, mold, and radon as they apply to residential housing.
Ability to use a personal smart device for property operations and communication applications.
General understanding of Microsoft Suite and property management software.
Ability to read, write, and speak English.
Proven organizational and time-management skills.
Ability to supervise two or more associates.
Ability to work any of the seven days of the week, year-round.
Ability to work scheduled hours and any additional hours necessary to complete the job, and to attend training classes as scheduled.
Ability to multitask and adapt quickly to changing priorities in a fast-paced work setting.
Effective communication skills and a professional demeanor for frequent interaction with clients or customers.
Ability to perform continuous physical effort, including lifting more than 50 pounds, and frequent standing, walking, bending, and other strenuous activities.
Ability to operate heavy machinery or regularly perform physically demanding tasks may be required.

Nice To Haves

HVAC and/or CPO license preferred.

Responsibilities

Supervise and direct maintenance technicians, assign tasks, and ensure work is completed efficiently and to a high standard.
Provide on-the-job training and ensure maintenance staff understand property systems and procedures.
Perform and oversee repairs to property systems and equipment.
Respond to and prioritize resident work orders and resolve maintenance issues in a timely and effective manner.
Implement and manage preventive maintenance schedules for HVAC, plumbing, electrical, and other systems and equipment.
Conduct regular inspections of common areas, buildings, and equipment to identify maintenance needs and safety hazards.
Ensure compliance with local, state, and federal regulations, including safety and building codes.
Work within the maintenance budget and ensure repairs and maintenance are cost-effective.
Maintain an inventory of tools, equipment, and supplies.
Obtain service quotes, recommend vendors, assist with outsourced-work contracts, and coordinate contractors and internal stakeholders on specialized repairs and projects.
Ensure contractor and project work meets specifications and stays within budget.
Be available for after-hours emergencies and ensure critical repairs are handled promptly.
Interact professionally with residents and address maintenance concerns.
Implement and enforce safety procedures, comply with OSHA and other safety regulations, and keep maintenance tools and equipment in good working order.
Maintain accurate records of work orders, inspections, repairs, and other maintenance activities in SightPlan or shared trackers.
Provide property management with regular updates on maintenance activities, significant issues, and trends.
Provide formal supervision, plan and monitor staffing and labor utilization including overtime, deliver performance appraisals, and mentor and coach team members.
Recommend staff recruitment, selection, promotion, advancement, corrective action, and termination.
Model behaviors consistent with Essex’s values.
Perform other duties and tasks as assigned.
Work scheduled hours and any additional hours necessary to complete the job, attend scheduled training, and comply with time-management policies including meal and rest periods.

Benefits

Medical, dental, and vision benefits.
Paid parental leave.
401(k) employer match.
Excellence rewards.
Wellness programs.
12 paid holidays.
15 PTO days.
Housing discount of 20% for most positions.
Competitive salary and career growth opportunities.
Eligible to participate in Essex’s discretionary Annual Bonus program, commensurate with the level of the position.