Maintenance Supervisor

THE GALMAN GROUP • New Castle, DE

10d

About The Position

We are seeking a full-time Maintenance Supervisor to maintain a clean and safe environment for residents. The role oversees routine maintenance, repairs, make-ready work, and upkeep of common areas and units, while ensuring professionalism and respectful service. The supervisor manages and trains Maintenance Technicians and coordinates work with the Property Manager and other staff.

The position includes inspecting the property and equipment, addressing unsafe conditions, performing or overseeing preventive maintenance and routine repairs, coordinating make-ready work, monitoring parts and supplies, and ensuring compliance with company policies, applicable laws, and safety requirements. The supervisor is also responsible for snow removal at the designated property and may need to travel to vendors, the property, or the corporate office.

Requirements

• Valid driver's license and automobile insurance coverage.
• High school diploma or equivalent.
• Prior maintenance management experience.
• Ability to work on-call shifts.
• Experience leading maintenance teams.
• Own personal tools and have a reliable vehicle.
• Plumbing skills.
• Electrical skills.
• Carpentry skills.
• Understanding of computer systems, web applications, and software.
• Ability to work in a fast-paced, customer-service-oriented environment, work under pressure, and meet deadlines.
• Ability to work as part of a team and independently, with a high degree of flexibility.
• Strong organizational, presentation, interpersonal, written, and oral communication skills.
• Ability to use required personal protective equipment, including a back support belt, goggles, masks, gloves, and other safety equipment as tasks require.
• Ability to apply logical thinking to practical situations and follow standardized procedures, including occasional minor deviations.

Nice To Haves

• College degree or coursework.
• Vocational, technical, or trade education.
• HVAC certification and experience.

Responsibilities

• Conduct business in accordance with company policies, Fair Housing, the Americans with Disabilities Act, the Fair Credit Reporting Act, and other applicable laws.
• Understand applicable laws and EPA and OSHA regulations for the storage and management of hazardous materials.
• Monitor property conditions and promptly address unsafe conditions.
• Schedule and perform routine preventive maintenance on equipment as directed by the Property Manager; inspect and maintain tools.
• Know the locations of utility, apartment, fixture, and sewer cut-offs.
• Manage and train Maintenance Technicians; review their productivity, customer service, job fit, attendance, and knowledge, and coordinate corrective disciplinary action with HR and Regional management.
• Perform snow removal, including shoveling, salting, snow blowing, and scheduling plow trucks.
• Clean work areas and perform safety-related duties; keep storage areas locked when not in use.
• Diagnose and perform minor or routine repairs involving building systems, appliances, grounds, and property fixtures, as applicable.
• Inspect and coordinate make-ready repairs and services, and assist make-ready staff as needed to meet deadlines.
• Report major repairs and requisitions to the senior maintenance technician and manager before spending funds.
• Change locks and make keys.
• Move heavy appliances and equipment between storage and apartments; help move abandoned items to dumpsters when necessary.
• Monitor spare-parts and supply inventory and inform the Property Manager when materials need to be ordered.
• Help keep grounds neat and free of litter.
• Follow company safety rules, use appropriate safety equipment, report unsafe conditions, and check with the Property Manager when unsure of safe work procedures.
• Use personal transportation to pick up replacement parts and supplies from vendors; make occasional on-call trips to the property and pick up or deliver items to the corporate office.
• Perform additional duties assigned by the Property Manager.

Benefits

• Medical, dental, and vision insurance.
• Long-term disability insurance provided at no cost.
• Life insurance provided at no cost.
• 401(k) retirement plan with employer match.
• Tuition assistance program.
• $2,000 employee referral reward.
• Paid holidays.
• 20% rent discount at any Galman Group community.
• Company events, including an annual Phillies outing, annual holiday celebration, and participation in the Eagles Autism Challenge.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED