Maintenance Supervisor

Hawthorne Residential Partners • Palm Coast, FL

3d

About The Position

The Maintenance Supervisor helps create an exceptional apartment community by leading the maintenance team, monitoring budgets, managing inventory, delegating work orders, and ensuring apartments are ready for new residents. The role ensures compliance standards are followed and provides training and development opportunities for team members.

The supervisor leads daily maintenance operations, coordinates vendors and capital improvement projects, oversees repairs and preventative maintenance, and manages apartment unit turns. The position also includes inspecting vacant units, maintaining buildings and equipment, and keeping grounds, amenities, and common areas clean, safe, and welcoming. The schedule is Monday through Friday, 8:00 AM to 5:00 PM, with participation in an on-call rotation for after-hours emergencies and occasional support for resident events.

Requirements

• High school diploma or GED equivalent.
• At least 3 years of experience in apartment maintenance or a skilled trade such as HVAC, plumbing, or electrical.
• Valid driver's license.
• EPA certification.
• Ability to lead and supervise a maintenance team and address technical issues hands-on.
• Ability to organize and balance multiple tasks and priorities.
• Ability to participate in an on-call rotation for after-hours emergencies.

Nice To Haves

• Prior supervisory or lead technician experience.
• CPO Certification.

Responsibilities

• Lead, schedule, and supervise the daily work of the maintenance team, ensuring high performance and accountability.
• Foster a team culture rooted in excellence, integrity, kindness, connection, and service.
• Supervise vendor partners and ensure work is completed on time, safely, and to company standards.
• Manage capital improvement projects, including obtaining bids, scheduling, and overseeing project execution.
• Proactively identify and resolve service needs throughout the community.
• Maintain and execute quarterly preventative maintenance programs.
• Repair and oversee HVAC, plumbing, electrical, and other building systems.
• Oversee unit-turn scheduling and execution, ensuring apartments are move-in ready and meet quality standards.
• Personally inspect vacant units for cleanliness, functionality, and presentation before move-in.
• Implement and maintain a preventative maintenance plan for buildings and equipment.
• Keep grounds, amenities, and common areas clean, safe, and well maintained.
• Support curb appeal and a welcoming community environment through daily attention to appearance.
• Participate in the scheduled on-call emergency service rotation.
• Respond to service requests in a timely, thorough, and professional manner.
• Follow OSHA and company safety guidelines, policies, and standards.
• Provide training, development, mentoring, and guidance to team members.

Benefits

• Monthly renewal bonus program.
• Quarterly performance bonuses.
• Quarterly resident satisfaction bonuses.
• Career Path Program.
• Learning and Development support for career growth.
• Education reimbursement program.
• Free dental insurance.
• Medical and vision coverage plans.
• Health and wellness incentives.
• 401(k) retirement match program.
• Paid time off, including the employee's birthday.
• Paid sick time off.
• Pet insurance plans.
• Paid maternity, paternity, and adoption leave options.
• Telehealth access to doctors 24/7/365.
• Company-paid life insurance.
• Retirement planning.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED