Maintenance Supervisor

Corvias Corporate Services, LLC•Fort Meade, MD

6d•$32 - $43

About The Position

The Maintenance Supervisor applies advanced knowledge of residential maintenance operations to perform maintenance and repair work and to mentor, train, and direct Maintenance Technicians. The position is accountable for the physical operations, preservation, and maintenance of the asset in accordance with standard operating procedures and budget guidelines, ensuring work is completed on time and to quality standards. The role requires productive working relationships with team members and vendors, and a commitment to providing residents with an exceptional customer experience and a quality living environment. The supervisor plans and directs maintenance personnel and work orders, assists with maintenance projects and repairs, manages inventory and maintenance orders, supports preventative maintenance planning and property inspections, and monitors compliance with company procedures, regulations, and safety and environmental policies. This is a working supervisor role that also supports make-ready activities and a 24/7 emergency maintenance schedule.

Requirements

High school education or equivalent competence in English and mathematics.
At least 6 years of experience in multi-family housing maintenance or a similar industry, including 1 year of supervisory or coordination experience.
Certification or comparable experience in four or more trades, including plumbing, electrical, appliance repair, carpentry, masonry, HVAC, and building construction.
Expert-level knowledge and use of tools and equipment for relevant trades.
EPA Type I and II certification and basic training for LBP and mold.
Knowledge of OSHA regulations.
Ability to organize individual and team activities to support productive operations and meet or exceed business goals.
Strong interpersonal, leadership, conflict-resolution, and staff-development skills.
Success in budgeting and expense control, and ability to oversee capital improvement projects up to $10,000.
Computer proficiency, including word processing, Excel, and database applications.
Provide and maintain personal basic hand and power tools related to work requirements.
May be required to wear a respirator after passing a medical exam and fit test, in accordance with the respiratory protection program.
Valid driver’s license.
Use of a personal vehicle, with mileage reimbursement.

Nice To Haves

Technical school training.
Familiarity with Entrata or Yardi property management software.

Responsibilities

Provide high-quality customer service to residents by responding to maintenance requests promptly and professionally, maintaining a clean workspace in residents’ homes, and performing quality work.
Follow safety guidelines for tools and equipment and demonstrate operational knowledge of those products.
Plan, organize, and direct maintenance personnel; assign work orders and make-ready activities, including move-in and move-out inspections and the 24/7 emergency maintenance schedule.
Train and support Maintenance Technicians and assist with maintenance projects, repairs, and community activities.
Process maintenance orders and maintain inventory within budget guidelines; forecast potential expenses based on current operating conditions.
Assist management in creating and implementing a preventative maintenance plan and conduct regular physical property inspections.
Monitor compliance with company standard operating procedures and federal and state regulations, and ensure execution of company safety and environmental policies and procedures.
Solicit and evaluate maintenance contract proposals.
Perform other duties as assigned.