Maintenance Supervisor

Vanderlande•New York, NY
•$70,000 - $91,520

About The Position

The Maintenance Supervisor leads operational and technical personnel responsible for operating and maintaining the baggage handling system at JFK Terminal One. The role supports work on the Individual Carrier System (ICS) and Passenger Boarding Bridge (PBB), providing leadership, training, and direction to onsite employees and subcontractors to meet safety, quality, productivity, and customer-service goals. The position works under the direction of the Operations and Maintenance Manager and oversees technicians and subcontractors. This full-time role follows an eight-hour shift schedule, with possible longer hours and alternate-day coverage. Travel may be approximately 50% within the United States before go-live for onboarding, training, and operational readiness; after go-live, travel is expected to fall below 10%. The employee may also support other Vanderlande airport sites when needed. The work takes place in secured baggage-handling areas, repair stations, or on airfields, where strict deadlines may be necessary to maintain flight schedules. The role involves frequent standing, walking, bending, kneeling, stooping, crouching, crawling, climbing, reaching, and working from ladders or scaffolds. Employees may lift or move items weighing more than 50 pounds, handle parts and tools for extended periods, and work with greasy equipment in uncomfortable positions. The environment includes mechanical parts and vibration and may be loud due to aircraft engines and equipment.

Requirements

  • At least 5 years of experience in the electro-mechanical field.
  • At least 2 years of experience as a team leader.
  • Ability to read and write English and the local language.
  • Proper communication capabilities.
  • A proven track record of problem solving.
  • Ability to attain and maintain an Airport ID badge.

Nice To Haves

  • Experience with control systems and networks.
  • Middle-level technical education in a mechanical or electrical field.
  • Airport or warehouse supervision experience.
  • Conveyor services or material handling services experience.
  • Safety program knowledge and certifications such as OSHA 30.

Responsibilities

  • Guide and support onsite personnel working on the Individual Carrier System (ICS) and Passenger Boarding Bridge (PBB).
  • Supervise team performance and daily operational activities, and direct the operations and maintenance team, including subcontractors.
  • Participate in weekly, monthly, and quarterly performance meetings with the Operations and Maintenance Manager and customers as needed.
  • Implement and ensure adherence to the health and safety plan, training requirements, and company health and safety program.
  • Improve the capability and capacity of operations and maintenance personnel.
  • Train employees, guide their performance, and support continuous improvement.
  • Maintain a safe work environment and ensure employees use safe work practices.
  • Maintain and enforce site-specific policies and procedures, including communication, safety, and contingency plans; attendance; craftsmanship quality control; inventory management; training; and PLC code control under TSA's PODS 4.2 guidelines.
  • Promote training initiatives and ensure standard operating procedures are followed.
  • Conduct root-cause assessments of baggage handling system failures and ongoing baggage handling system assessments.
  • Promote equipment and surrounding-area cleanliness and good housekeeping.
  • Work with the Operations and Maintenance Manager to oversee employee data concerning labor hours, response, work-order completion, and problem resolution.
  • Set up, adjust, and maintain LMS parameters.
  • Identify recurring issues and develop improvement ideas regarding work quality, employee performance, and cooperation with the Operations and Maintenance Manager.
  • Distribute work and monitor progress and quality.
  • Improve team performance and support employee development.
  • Supervise and coordinate third-party interests during specialist operations, maintenance, or repair activities on the shift.
  • Manage contractors' permits to work and sign-offs.

Benefits

  • Medical, dental, and vision insurance effective on the first day of employment.
  • Paid time off.
  • Free short-term disability and long-term disability coverage.
  • Basic life insurance and AD&D coverage.
  • Employee Assistance Program.
  • Pre-tax 401(k) and post-tax Roth retirement plans.
  • Company 401(k) match of 100% for the first 5% of compensation, with 100% vesting on the first day.
  • Referral bonus.
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