Maintenance Supervisor

Balfour Beatty•Houston, TX

About The Position

The Maintenance Supervisor directs the daily activities of maintenance technicians, roads and grounds crew, and vendors or contractors at a residential community. The role ensures company standards for quality workmanship and customer service are met for change-of-occupancy maintenance, resident service requests, and property work orders within Fair Housing requirements. The supervisor oversees the community’s maintenance operations, including make-ready work, service requests, preventive maintenance, and curb appeal.

Requirements

  • High school diploma or GED.
  • At least three years of property maintenance experience; multifamily or student housing experience is preferred.
  • At least three years of supervisory experience.
  • Knowledge of residential property facilities management.
  • Ability to use considerable judgment when assigning and directing work.
  • EPA Universal Certification.
  • Knowledge of OSHA regulations.
  • Availability for night and weekend emergency call duty.
  • Working knowledge of Microsoft Office Suite, including Word and Excel, and Windows XP.
  • Valid state-issued driver’s license and a safe driving record.
  • Willingness to obtain the Certified Apartment Service Technician designation from the American National Standards Institute within one year of hire.

Nice To Haves

  • Technical school training or certifications.
  • Certified Pool Operator (CPO) certification.
  • Experience with property management software.
  • Multifamily or student housing property maintenance experience.

Responsibilities

  • Manage the make-ready process, including vendors and final inspections before residents move in.
  • Order maintenance supplies and maintain maintenance Material Safety Data Sheets (MSDS).
  • Manage the service-request process to meet or exceed company standards.
  • Supervise and train the maintenance and grounds team and coordinate vendor activities to maintain community curb appeal.
  • Oversee maintenance technicians’ performance and quality of work.
  • Manage preventive maintenance programs for HVAC, equipment, and maintenance systems as necessary.
  • Train maintenance employees in general safety, lockout/tagout, personal protective equipment, and other applicable workplace safety requirements.
  • Assist with soliciting bids from contractors and vendors and completing vendor setup; supervise work performed by contractors and vendors at the community.
  • Ensure company standards are met for emergency requests.
  • Enforce safe work and housekeeping practices in accordance with the ZERO Harm journey plan.
  • Participate in the on-call rotation, including night and weekend emergency call duty.

Benefits

  • Discretionary bonuses.
  • Medical and dental insurance beginning the first of the month following employment.
  • Health, flexible spending, and dependent care accounts.
  • Company-paid life insurance.
  • 401(k) plan with employer matching.
  • Paid time off, including sick days, floating holidays, vacation, and personal days.
  • Two volunteer days per year.
  • Company-paid short-term and long-term disability.
  • Parental leave.
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