Maintenance Supervisor

Avenue5 Residential, LLC • Kirkland, WA

5d • $34 - $36

About The Position

The Maintenance Supervisor is responsible for day-to-day maintenance operations and the physical upkeep of the assigned property. The role ensures compliance with Avenue5 policies and standards, local, state, and federal regulations, and the company risk management program. It also contributes to and adheres to the property budget.

The Maintenance Supervisor works with and mentors the maintenance team, coordinates service requests and unit turns, performs and oversees repairs and preventative maintenance, inspects the property, supports emergency response, and works with property leadership to maintain safety, cleanliness, resident satisfaction, and operational standards. The position may participate in an on-call rotation as necessary.

Requirements

• High school diploma or equivalent.
• At least three years of experience in the property management industry or a directly related field.
• General maintenance and carpentry skills.
• Valid driver’s license, clean driving record, and current auto insurance.
• CPO and EPA certifications.
• Ability to read, write, and understand English.
• Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
• Excellent customer service and interpersonal skills, with the ability to relate to others.
• Strong organizational and time-management skills.
• Ability to multitask and perform basic mathematical functions.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Professional appearance and compliance with the prescribed uniform policy.
• Compliance with all safety requirements.
• Completion and successful passage of Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

• Coordinate with the maintenance team to complete daily maintenance tasks, service requests, and unit make-readies to required standards.
• Review and track service-request progress and identify recurring maintenance issues.
• Respond promptly and professionally to maintenance issues in accordance with Avenue5 policies and practices.
• Perform maintenance and repairs involving electrical systems, plumbing, appliances, flooring, carpentry, HVAC, and grounds, as allowed by state guidelines.
• Perform carpentry repairs, including wallboard, countertops and cabinets, finish carpentry, windows and glass, doors and locks, and ceramic tile.
• Perform preventative maintenance involving areas such as siding, painting, lighting, sprinklers, pools, golf carts, and elevators.
• Maintain accurate work-order records and verify completion to company standards and resident satisfaction.
• Inspect grounds, buildings, and common-area amenities daily for safety, cleanliness, and maintenance needs.
• Oversee and assist with property emergencies, including snow and other inclement weather, fires, and floods.
• Communicate maintenance issues promptly to the property manager and maintenance supervisor.
• Promote and observe safety and risk-management practices in accordance with applicable regulations and company rules.
• Monitor emergency on-call and after-hours maintenance response times, address issues as needed, and participate in the on-call rotation as necessary.
• Promote resident satisfaction through cleanliness, curb appeal, and courteous, professional interactions with current and prospective residents.
• Foster positive and collaborative relationships with residents, other properties, and associated agencies.
• Conduct pre-move-in and post-move-out apartment inspections and ensure timely, quality unit turns.
• Mentor the maintenance team and promote professional demeanor and appearance.
• Administer the company risk management program.
• Complete special projects assigned by the maintenance supervisor or property manager.
• Solicit suppliers and contractors when work is necessary and monitor their compliance with company policy.
• Work with the property manager to maintain compliance with company, ownership, state, and federal policies and standards.
• Walk the property weekly with property leadership to discuss property challenges and operations.
• Keep maintenance costs within the property budget and provide input on future budget expenses.
• Perform other duties as assigned by property leadership.

Benefits

• Medical, dental, vision, and mental health coverage options.
• Basic life insurance.
• Matching 401(k) contributions.
• 10 paid holidays, including a community service day and the employee’s birthday.
• Generous time-off plan.
• Mentoring.
• Professional development.
• Discounts.
• Tuition reimbursement.
• Recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED