Maintenance Supervisor - Cedar Flats

Greystar•Charlotte, NC

2d•$30 - $33•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the community’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role is based at Cedar Flats, an 82-unit stabilized mid-rise community in Charlotte, North Carolina, and follows a Monday–Friday schedule with a rotating on-call schedule. The supervisor handles resident service requests and routine maintenance, coordinates apartment make-ready work, establishes standards for community appearance, inspects work performed by service team members and outside providers, maintains supplies and inventory, and completes preventive maintenance. The role also supports budgeting and cost control, conducts safety meetings, maintains safety documentation, and provides responsive customer service to residents and colleagues. The position requires working indoors and outdoors in varied weather, performing physical maintenance tasks, and taking on-call assignments during evenings, weekends, and holidays. The hourly range is $30.00–$33.00. Eligible onsite employees may also qualify for performance-based bonuses and the benefits described in the posting.

Requirements

High school diploma, GED, or related experience and training.
Experience in property management maintenance, building maintenance, or a related trade.
Provide own hand tools unless prohibited by state law; be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to identify and correct problems.
Customer service and interpersonal communication skills to interact effectively and courteously with residents, clients, team members, and business contacts, and to remain calm when resolving customer problems.
Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact for internal team members and external visitors, and answer questions about department operating policies.
Proficiency with internet, word processing, spreadsheet, and database management programs to maintain records and prepare information for the manager.
Mathematical skills to add, subtract, multiply, and divide whole numbers, decimals, and fractions for financial, administrative, and legal documents.
EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems, including testing system pressures or handling refrigerants.
Certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Nice To Haves

Property management system experience is preferred.

Responsibilities

Complete and oversee work orders arising from resident requests and routine community upkeep; diagnose problems and make repairs in accordance with policies, safety standards, and applicable codes.
Oversee the apartment make-ready process, including pre-move-out inspections, creating punch lists, coordinating vendors, obtaining materials, completing maintenance tasks, and inspecting finished work.
Develop and maintain standards for cleanliness and appearance across grounds, amenities, exteriors, market-ready apartments, breezeways, curbs, signage, the leasing office, garbage areas, parking lots, and other common areas.
Inspect work performed by service team members and develop corrective action plans as needed.
Inspect contractors, vendors, and other service providers to verify that their work, materials, and services meet required quality standards and specifications.
Maintain an adequate inventory of spare parts and maintenance materials; coordinate supply and tool orders with the Community Manager while adhering to budget guidelines.
Complete monthly preventive maintenance procedures as outlined in the Policy and Procedure Manual.
Assist the Community Manager in developing budgets for routine repairs, maintenance, and capital projects.
Support cost-control efforts by repairing rather than replacing parts when possible, minimizing waste, and using tools and equipment properly.
Conduct scheduled safety meetings, ensure current and accessible MSDS sheets, and stay current on OSHA and other applicable safety laws and requirements.
Provide courteous and responsive customer service to residents and team members, address complaints sensitively, and complete assigned work orders efficiently and urgently.
Take on-call assignments during evenings, weekends, and holidays.
Travel locally as needed for business meetings, training, or other work-related responsibilities.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low or free basic employee medical costs for employee-only coverage.
Paid time off for full-time employees: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Onsite property positions may be eligible for weekly, monthly, and/or quarterly performance-based bonus programs.