Maintenance Supervisor-Chestnut Heights Townhomes
About The Position
The Maintenance Supervisor oversees maintenance operations at a property or portfolio and trains and supervises Maintenance Technicians. The role uses mechanical and electrical maintenance and construction experience in multifamily and commercial properties, and supports safe, timely, and cost-effective property operations. The position is based at Chestnut Heights Townhomes in Olathe, Kansas, with negligible travel and may require assisting at other Haven properties as needed. The supervisor coordinates maintenance work orders, apartment turns, preventative maintenance, inspections, vendors, resident communications, and maintenance budgets. The role also manages employee training, performance, time reporting, and teamwork.
Requirements
- Superior organizational and communication skills.
- Ability to provide courteous, professional service to residents, property managers, supervisors, vendors, and other service providers.
- Honesty in time reporting.
- Reliability and punctuality.
- HVAC experience is required.
- A valid driver's license may be required.
- At least one year of experience is preferred.
Nice To Haves
- CPO certification.
- EPA certification.
- Multifamily property management experience.
Responsibilities
- Perform and oversee plumbing maintenance and troubleshooting, including sweating copper pipe.
- Perform electrical wiring, outlet, switch, and lighting fixture maintenance and installation.
- Install and repair drywall and texturing.
- Troubleshoot and repair heating and ventilation systems, including unit zone valves, transformers, and thermostats.
- Troubleshoot and maintain hot water and steam boilers, aquatherm systems, and related equipment.
- Install, repair, and troubleshoot appliances.
- Anticipate maintenance obstacles and challenges.
- Maintain the community through weekly, monthly, quarterly, and annual preventative maintenance.
- Ensure the site is current on required inspections and renewals, including fire inspections, backflow testing, elevator conveyance licensing, and pool business licenses.
- Ensure maintenance logs are accurately maintained for items such as pool and elevator inspections, light checks, and snow removal.
- Work with the Community Manager and staff to complete work orders and apartment turns efficiently, promptly, and cost-effectively.
- Plan materials efficiently and complete maintenance unit turns with the goal of one-visit completion.
- Coordinate maintenance staff or vendors to complete resident requests within 24 hours or arrange a suitable alternative with residents.
- Ensure vacant apartments are made ready within seven days of vacancy.
- Coordinate with approved cleaning and painting contractors.
- Adhere to the property repair and maintenance budget and address overages with the Property Manager.
- Communicate with residents when repairs or maintenance will take longer than expected.
- Complete pre-moveout inspections to minimize turn times and complete unit turns promptly.
- Update and close work orders in the property management software with applicable notes.
- Mentor and train employees, including training related to certifications and teamwork.
- Take timely disciplinary action when required.
- Monitor and record employee time reporting, work quality and efficiency, and make-ready follow-up.
- Manage employee needs and support overall teamwork.
Benefits
- 15 paid vacation days.
- 6 paid sick days.
- 11 paid holidays.
- Immediate eligibility for medical insurance.
- Immediate eligibility for dental insurance.
- Immediate eligibility for vision insurance.
- Health Savings Account.
- Short-term disability insurance.
- Basic life insurance.
- Pet insurance.
- 401(k).
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
