Maintenance Supervisor - Houston Heights Area

Greystar•Houston, TX

10d•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the community’s interior and exterior buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role handles maintenance requests and routine upkeep, prepares vacant homes for leasing, establishes standards for community appearance, and monitors the quality of work performed by service team members and contractors. The position also supports inventory, budgeting, preventative maintenance, expense control, safety compliance, and responsive customer service to residents and colleagues. The role requires work inside and outside in varying weather conditions, routine physical activity, and a flexible schedule that includes taking call during evenings, weekends, and holidays. Local routine travel may be required for meetings, training, or other work needs. The position is in the Houston Heights area.

Requirements

High school diploma, GED, or related experience and training.
Experience in property management maintenance, other building maintenance, or a related trade.
Provide personal hand tools unless prohibited by state law; know how to use and maintain hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices safely.
Ability to apply logical thinking to identify and correct problems.
Customer service and interpersonal communication skills to interact effectively and courteously with residents, clients, team members, and other business contacts, including when resolving customer problems.
Ability to read, write, and communicate effectively when representing company management in a support capacity, serving as a first point of contact, and answering questions about department policies.
Proficiency with internet, word-processing, spreadsheet, and database-management programs for maintaining records and preparing information for management.
Mathematical skills to perform basic operations with whole numbers, decimals, and fractions for financial, administrative, and legal documents.
EPA Type I and II or Universal certifications if the position requires work on sealed HVAC systems, including testing system pressures or handling refrigerants.
Certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule, including taking call during evenings, weekends, and holidays.

Nice To Haves

Property management system experience is preferred.

Responsibilities

Diagnose and complete resident-requested work orders and routine community upkeep in accordance with company policies, procedures, safety standards, and code requirements.
Oversee and complete the make-ready process, including pre-move-out inspections, punch lists, scheduling vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
Develop standards for cleanliness and appearance across grounds, amenities, building exteriors, market-ready unit interiors, breezeways, curbs, signage, offices, garbage areas, parking lots, and common areas.
Inspect work performed by service team members and develop corrective action plans when needed.
Inspect contractors’, vendors’, and other service providers’ work to confirm it meets quality standards, scope, and specifications.
Maintain spare-parts and maintenance-material inventory and coordinate supply and tool orders with the Community Manager within budget guidelines.
Complete monthly preventative maintenance procedures.
Assist the Community Manager with budgets for routine repairs, maintenance, and capital projects.
Support cost-control programs by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
Conduct scheduled Greystar safety meetings, keep MSDS sheets current and accessible, and stay current on OSHA and other safety requirements to support compliance.
Provide respectful, responsive customer service to residents and team members, answer questions, address complaints sensitively, and complete assigned work orders efficiently and urgently.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits, including low-cost or free basic employee-only medical coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; additional vacation accrues with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for quarterly or annual performance-based bonus for corporate positions, or weekly, monthly, and/or quarterly bonus programs for onsite property positions.