Maintenance Supervisor - Houston Heights Area

Greystar Management Services•Houston, TX

8d•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the community’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role handles resident service requests and routine maintenance, coordinates apartment make-ready work, monitors the quality of team and contractor work, and maintains supplies and equipment within budget guidelines. The position also supports budgeting, preventive maintenance, safety compliance, cost control, and responsive customer service.

Requirements

High school diploma, GED, or related experience and training.
Experience in property management maintenance, other building maintenance, or a related trade.
Provide own hand tools unless prohibited by state law.
Knowledge and skill in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to define and correct problems.
Customer service and interpersonal communication skills to interact effectively and courteously with residents, clients, team members, and other business contacts, and remain calm when resolving customer problems.
Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact, and answer questions about department operating policies.
Proficiency with internet, word processing, spreadsheet, and database management programs.
Mathematical skills to perform basic operations with numbers, decimals, and fractions for financial, administrative, and legal documents.
EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems, including testing system pressures or handling refrigerants.
Certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Nice To Haves

Property management system experience.

Responsibilities

Complete work orders from resident requests and routine community maintenance by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Oversee and complete the apartment make-ready process, including pre-move-out inspections, preparation of punch lists, scheduling vendors, obtaining supplies, completing maintenance tasks, and inspecting finished work.
Develop and maintain standards for the cleanliness and appearance of grounds, amenities, building exteriors, market-ready apartments, breezeways, curbs, signage, offices, garbage areas, parking lots, and other common areas.
Periodically inspect work performed by service team members and develop corrective action plans as needed.
Inspect contractors’, vendors’, and other service providers’ work to ensure it meets quality standards, scope, and specifications.
Maintain an adequate inventory of spare parts and maintenance materials, and work with the Community Manager to order supplies and tools within budget guidelines.
Complete monthly preventive maintenance procedures outlined in the Policy and Procedure Manual.
Assist the Community Manager with budgets for regular repairs, maintenance, and capital projects.
Support cost-cutting and expense control by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
Conduct scheduled safety meetings, ensure current and accessible MSDS sheets, and stay current on OSHA and other safety requirements to support community compliance.
Provide respectful and responsive customer service to residents and others, answer questions, address complaints sensitively, and complete assigned work orders efficiently and urgently.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires.
Birthday off after one year of service.
Additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.