Maintenance Supervisor

Indigo Real Estate Services•Honolulu, HI

4d•$30 - $31

About The Position

Indigo Real Estate is seeking an enthusiastic, customer-service-oriented Maintenance Supervisor who is driven to succeed. The role supervises maintenance of the property's physical condition and appearance, including its grounds, interior, and exterior. The supervisor organizes and manages maintenance operations, oversees service requests and unit turnovers, controls inventory and ordering, coordinates on-call coverage and emergency maintenance, and provides training and leadership to maintenance staff. The position also involves vendor and contractor bids, contract and warranty management, and diagnosing and performing minor and routine repairs. The successful candidate is organized, energetic, proactive, and comfortable in a fast-paced environment. They demonstrate strong customer service, multitasking, critical-thinking, communication, discretion, initiative, collaboration, and record-keeping skills. Physical requirements include heavy lifting and carrying, transporting and manipulating maintenance equipment and appliances, extended standing and walking, bending, kneeling, stooping, climbing, and balancing. Some weekend and holiday work is required, as is availability to be on call for emergencies. The stated pay range is $30.00–$31.00 per hour, depending on experience.

Requirements

Minimum 3–5 years of experience in property maintenance.
High school diploma or equivalent.
Excellent verbal and written communication skills.
Ability to exercise quick and accurate judgment and maintain confidentiality.
Effective conflict-resolution and customer-service skills.
Ability to prioritize numerous requests and incoming information and respond with appropriate urgency.
Ability to set priorities and multitask with diligence.
Current driver's license and proof of automobile insurance.
Ability to perform heavy lifting, carrying, transportation, and manipulation of maintenance equipment and appliances; stand and walk for extended periods; bend, kneel, stoop, climb, and balance.
Availability for some weekend and holiday work and to be on call for emergencies.

Nice To Haves

Experience in high-rise or mid-rise apartment buildings.
Bachelor's degree.
Working knowledge of Yardi or other property management software.

Responsibilities

Supervise maintenance of the property's physical condition and appearance, including grounds, interior, and exterior.
Organize, coordinate, and manage maintenance operations, including curb appeal, timely service of work requests, unit turnover and make-ready schedules, and cost-effective inventory control and ordering.
Ensure all service requests are completed daily.
Generate and manage an effective on-call schedule and perform after-hours emergency maintenance as required.
Assist with and lead punch-list work for vacated units, ensure units meet company and ownership standards for move-in readiness, and reinspect units after make-ready work.
Obtain bids and negotiate prices with vendors and contractors as necessary.
Manage and maintain contracts and warranties.
Diagnose and perform minor and routine maintenance and repairs in a timely, professional manner.
Provide ongoing training and leadership to maintenance staff.

Benefits

Full benefits package for full-time employment upon meeting eligibility requirements.
Medical, dental, and vision coverage.
Medical flexible spending account.
Life insurance.
401(k) retirement savings plan with employer match.
Vacation time.
Sick and safe leave.
Paid holidays.
Performance incentives.
Additional employee resource programs.